Customer reviews from Samsung US
Samsung - 32 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
404
4 Stars
55
3 Stars
14
2 Stars
5
1 Star
8
92%of customers recommend this product.
(
146 out of
158)
Customer Reviews for Samsung - 32 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great tv for the price.
on October 7, 2025
Posted by: Zaza
from Charlotte,NC
Great display, great with games, loud, and very slim. No complaints so far. Could be a little faster with swithing apps but I am satisfied. Very simple and easy to use. The remote is solar powered so no need for batteries. 4k display is really nice and registers game systems and items conmected quickly. Recommend tv being in eco mode and adjust other settings in advanced. Also recommend a surge protector if you have power outages. Never use for computer gaming, you will burn out screen faster.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best I ever had.
on October 7, 2025
Posted by: Tolonga
[This review was collected as part of a promotion.] The best experience watching TV, never had anything like this. I am very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv ever
on October 12, 2025
Posted by: Squirrel
[This review was collected as part of a promotion.] Watch all my favorite stuff everyday with my family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best picture I have seen on a tv
on October 13, 2025
Posted by: accidentalpie
[This review was collected as part of a promotion.] I use it primarily for gaming and Hulu but it has a great refresh rate for call of duty and has definitely increased my performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV features and picture
on October 14, 2025
Posted by: Jeff1234
[This review was collected as part of a promotion.] TV on Boat. Has a great picture and wifi connection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful made
on October 14, 2025
Posted by: Linnnn
[This review was collected as part of a promotion.] This tv is amazing I have always been a fan of Samsung since 1995 with the screen vivid colors long lasting product and the deals on a Samsung buy it it’s worth it the apps on the tv are easy to navigate and perfect size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best HD picture
on October 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Our house was hit by a car and we had to relocate for 5 months. We had to rent furniture and this is the TV we got. The color and sound so much better than what we have at home and the HD is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
STILL LEARNING
on October 14, 2025
Posted by: MTXGrandpa
[This review was collected as part of a promotion.] The sound fails and I don't know why. Shut it off and it restarts. Still frustrating while watching sports or any other program.
Picture is ok, but not much difference when using 4K.
Value
2
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
MTXGrandpa,
Thank you for your review and for sharing your experience with audio interruptions on your TV. If you're experiencing sound dropouts, the steps below are designed to help you troubleshoot across different connection types.
HDMI ARC / eARC Connection
1. Use a certified High-Speed HDMI cable with Ethernet and ensure it's firmly connected to the HDMI eARC ports on both the TV and soundbar/receiver.
2. Enable ARC/eARC settings on your TV:
o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto
o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On
3. Adjust Digital Output Audio Format:
o Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format
o Set this to Auto unless you're using a device that specifically requires Pass-Through.
4. Cold boot your TV by holding the power button on your remote for 5+ seconds.
Optical Audio Connection
1. Power on your soundbar or receiver first, then connect the optical cable to ensure proper handshaking.
2. Set the TV’s audio output to Optical: Settings > All Settings > Sound > Sound Output = Optical
3. Ensure cables are secure and not damaged. Try a different optical cable if sound continues to cut out.
Bluetooth Connection
1. Bluetooth connections can be sensitive to distance and interference. Keep the Bluetooth device close to the TV, and remove nearby sources of interference (e.g., wireless routers or other Bluetooth devices).
2. For improved stability, use a 5GHz Wi-Fi network if available.
3. If issues persist, we recommend switching to a wired connection (HDMI ARC or Optical) for a more reliable audio experience.
Wi-Fi / Wireless Speaker Connections
1. Make sure both your TV and audio device are on the same network band (5GHz is ideal for stability).
2. If you're using Samsung’s Wireless Audio features (e.g., Wi-Fi Speaker Surround Setup), ensure your speaker system is properly added in: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup
3. If signal issues continue, disconnect and reconnect the speaker from the network and re-add it to the TV.
Also Try:
• Update your TV's firmware: Settings > Support > Software Update > Update Now
• Run a Sound Test to verify internal sound functions: Settings > Support > Device Care > Self Diagnosis > Sound Test
If you’ve tried the steps above and are still experiencing issues, we’re here to help. You can call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com.
~ Samsung Pro
Thank you for your review and for sharing your experience with audio interruptions on your TV. If you're experiencing sound dropouts, the steps below are designed to help you troubleshoot across different connection types.
HDMI ARC / eARC Connection
1. Use a certified High-Speed HDMI cable with Ethernet and ensure it's firmly connected to the HDMI eARC ports on both the TV and soundbar/receiver.
2. Enable ARC/eARC settings on your TV:
o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto
o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On
3. Adjust Digital Output Audio Format:
o Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format
o Set this to Auto unless you're using a device that specifically requires Pass-Through.
4. Cold boot your TV by holding the power button on your remote for 5+ seconds.
Optical Audio Connection
1. Power on your soundbar or receiver first, then connect the optical cable to ensure proper handshaking.
2. Set the TV’s audio output to Optical: Settings > All Settings > Sound > Sound Output = Optical
3. Ensure cables are secure and not damaged. Try a different optical cable if sound continues to cut out.
Bluetooth Connection
1. Bluetooth connections can be sensitive to distance and interference. Keep the Bluetooth device close to the TV, and remove nearby sources of interference (e.g., wireless routers or other Bluetooth devices).
2. For improved stability, use a 5GHz Wi-Fi network if available.
3. If issues persist, we recommend switching to a wired connection (HDMI ARC or Optical) for a more reliable audio experience.
Wi-Fi / Wireless Speaker Connections
1. Make sure both your TV and audio device are on the same network band (5GHz is ideal for stability).
2. If you're using Samsung’s Wireless Audio features (e.g., Wi-Fi Speaker Surround Setup), ensure your speaker system is properly added in: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup
3. If signal issues continue, disconnect and reconnect the speaker from the network and re-add it to the TV.
Also Try:
• Update your TV's firmware: Settings > Support > Software Update > Update Now
• Run a Sound Test to verify internal sound functions: Settings > Support > Device Care > Self Diagnosis > Sound Test
If you’ve tried the steps above and are still experiencing issues, we’re here to help. You can call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com.
~ Samsung Pro
Written by a customer while visiting Samsung US