Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 5 Elements Built-In Electric Cooktop - Stainless Steel
Average customer rating
5
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
12
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 36 in. Wide 5 Elements Built-In Electric Cooktop - Stainless Steel
Customer Rating
5
Best cooktop ever!
on May 25, 2026
Posted by: Happiest yet in Georgia
[This review was collected as part of a promotion.] The Frigidaire cooktop is stunning in the simplicity of its design, but its greatest asset is its functionality. Love, love, love the bridge - I can finally use my griddle properly! The Big Eye is really versatile and the warmer is probably the feature we were most surprised by. Best cooktop we've ever had!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 25, 2026
Dear valued Customer!
Thank you for taking the time to share your feedback regarding your Frigidaire Professional 36" Electric Cooktop model PCCE3680AF.
We are thrilled to hear that you are enjoying both the design and functionality of your new cooktop. It’s wonderful to know that the bridge element is making it easier for you to use your griddle, and that features like the Big Eye burner and warming zone have added versatility and convenience to your cooking experience.
We truly appreciate you choosing Frigidaire, and we hope you continue to enjoy your cooktop for many years to come. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire Professional 36" Electric Cooktop model PCCE3680AF.
We are thrilled to hear that you are enjoying both the design and functionality of your new cooktop. It’s wonderful to know that the bridge element is making it easier for you to use your griddle, and that features like the Big Eye burner and warming zone have added versatility and convenience to your cooking experience.
We truly appreciate you choosing Frigidaire, and we hope you continue to enjoy your cooktop for many years to come. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome!
on April 1, 2026
Posted by: Home9144
[This review was collected as part of a promotion.] Everything is working great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 3, 2026
Hi Home9144,
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire electric cooktop is working great. For any questions, troubleshooting, or assistance in the future, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire electric cooktop is working great. For any questions, troubleshooting, or assistance in the future, please don’t hesitate to reach out via live chat at Frigidaire.com or by phone at 1‑800‑374‑4432 (Monday – Friday, 8:30 am – 8 pm ET).
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on March 9, 2026
Posted by: Flalexsousa
[This review was collected as part of a promotion.] Great, powerful and spectacular design!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2026
Hi there. Thank you for your feedback! We’re glad to hear that you’re enjoying the power, performance, and spectacular design of your appliance. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on February 25, 2026
Posted by: Anita Stove
[This review was collected as part of a promotion.] We love our new Stove. The lay out for the burners are great. We would buy again.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 26, 2026
Hi Anita, thank you for your wonderful feedback! We’re thrilled to hear that you love your new Frigidaire stove and that the burner layout works perfectly for you. It’s fantastic to know you’d choose us again!
If you have any additional suggestions, comments, or concerns, please connect with us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your stove!
- Maico
If you have any additional suggestions, comments, or concerns, please connect with us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your stove!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Stove Top!
on September 16, 2025
Posted by: BCHG
[This review was collected as part of a promotion.] I purchased this stovetop back in July and wanted to use it a few months before I submitted my review and so far I can say that I'm happy with my purchase. It's a large cooktop with plenty of space for large pots. The warming feature is nice too. I have yet to use the bridge feature, looking forward to trying it out. It heats up quickly and cooks quite efficiently once you get the hang of using it. The instructions for installation could have been a little more informative especially for troubleshooting problems that may arise during the installation. Our home was built in the late 60's, so we ran into a few issues vs. a home that is newer. Overall I am happy with this cooktop.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 18, 2025
Thank you for sharing your detailed feedback! We’re glad to hear that you’re happy with your 36" Electric Cooktop and that features like the large cooking surface and warming zone are working well for you. The bridge feature is a great tool — we hope you enjoy trying it out! We appreciate your note about the installation instructions and the challenges you faced with an older home. If you run into any issues or have questions about installation or troubleshooting, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2025
Posted by: SW Chen
[This review was collected as part of a promotion.] Nice to have lots of power for fast cooking. Good looking cooktop.
Written by a customer while visiting frigidaire.com
Customer Rating
5
2024 Frigidaire Pro 36 Cooktop
on July 4, 2025
Posted by: Arthur Jr
[This review was collected as part of a promotion.] This is our first Induction Cooktop, after years of using gas cooktops. The ability to dial these temperatures in is great! And the cleanup is even better! No more gas for us, Thank you Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Getting to Know You (It)
on April 17, 2025
Posted by: SpockieNardie
[This review was collected as part of a promotion.] Becoming familiar with the operation of the features and details, and we remain very impressed by our new cooktop. A great choice for us.
Written by a customer while visiting frigidaire.com