Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 5 Elements Built-In Electric Cooktop - Stainless Steel
Average customer rating
4.9
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
24
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 Elements Built-In Electric Cooktop - Stainless Steel
Customer Rating
4
Happy with this choice
on March 13, 2026
Posted by: Jwjc
[This review was collected as part of a promotion.] I spent weeks searching online for a ceramic cooktop. This Frigidaire 5 burner was my final choice. I wanted one with knobs vs a touch control. The knobs on this model are substantial and feel like they have good control. I’ve been pleased with the quality of the top. I followed directions and used a ceramic top cleaner before ever using it. I’ve yet to have a problem cleaning off a spill and have had the cooktop for 3 months. I’ve also had no problem with scratches. The cooktop has a bridge for a griddle. I bought one to fit, however I haven’t used it yet. I am pleased with the even heating of the burners. My only complaint is the large, quick boil burner. It does heat quickly and effectively; but what baffled me were the smaller circles inside. I assumed that meant you could use smaller pans without turning on the entire burner, but that doesn’t seem to be the case. There is no place on the knob to heat just one of the smaller circles. My suggestion would be to remove those circles so that buyers don’t assume that option is available. Other than that, I’m pleased.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 13, 2026
Hi Jwjc, thank you for sharing such a detailed review! We’re glad to hear that after your research you chose this Frigidaire 5-burner cooktop and that the sturdy knobs, even heating, and easy-to-clean ceramic surface are meeting your expectations. It’s great to know the finish has held up well and that cleaning has been simple with the recommended ceramic cleaner.
We also appreciate your feedback regarding the quick-boil burner markings and how they may appear to indicate a smaller heating option. Comments like yours are very helpful for understanding how features are perceived and used. We’re happy to hear that overall you’ve been pleased with the cooktop’s performance and quality.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
We also appreciate your feedback regarding the quick-boil burner markings and how they may appear to indicate a smaller heating option. Comments like yours are very helpful for understanding how features are perceived and used. We’re happy to hear that overall you’ve been pleased with the cooktop’s performance and quality.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooktop!
on July 21, 2025
Posted by: lj28791
[This review was collected as part of a promotion.] Works great and fit perfectly in my countertop. The big burner doesn't mess around and gets hot immediately. Takes a little extra care to keep it clean being black (I like it spotless) but it looks great in my kitchen
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
We’re so glad to hear your new Frigidaire cooktop fits perfectly and that the big burner delivers powerful heat just like you expected! We totally get wanting to keep it spotless — your kitchen sounds beautiful!
If you ever need tips or support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need tips or support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on June 10, 2025
Posted by: Grgmldr
[This review was collected as part of a promotion.] Easy to use, easy to clean. We are very impressed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy!
on June 3, 2025
Posted by: Michael00
[This review was collected as part of a promotion.] Easy to install, looks great, and works better.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 3, 2025
Thank you for the wonderful feedback! We're so happy to hear that you found the electric cooktop easy to install and that it looks great in your kitchen. It’s also fantastic to know that it’s performing well and meeting your cooking needs. We strive to provide high-quality, user-friendly appliances, so your satisfaction truly means a lot to us.
If you have any further questions or need assistance, feel free to reach out via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you have any further questions or need assistance, feel free to reach out via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worthwhile upgrade!
on May 1, 2025
Posted by: Markymarc
[This review was collected as part of a promotion.] Very happy w/ this cooktop. It has been a worthwhile upgrade over our 23yr old electric cooktop. This new Fridgedaire heats up quickly and we love having the convenience of the bridge element for cooking w/ longer rectangular cookware. Looking forward to having this cooktop serve us for many years to come.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on March 25, 2025
Posted by: Ed209b
[This review was collected as part of a promotion.] So far it has been excellent. Heats up quickly and cooks well. Also cleans easily.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 26, 2025
Thank you so much for the great rating! We’re delighted to hear you had a positive experience with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Professional Radiant Stovetop
on March 7, 2025
Posted by: KY Derby
[This review was collected as part of a promotion.] It’s absolutely gorgeous! I love the convenience of the bridge & warmer burners!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 7, 2025
US
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional 30" Electric Stove Top
on March 3, 2025
Posted by: Michael H67
[This review was collected as part of a promotion.] Fantastic Product! Exactly as advertised. Couldn't be happier.
Written by a customer while visiting frigidaire.com