Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(377 Reviews)
Rating breakdown 377 reviews
5 Stars
279
4 Stars
79
3 Stars
12
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great Storage Space and Modern
on February 9, 2026
Posted by: Modern Refrigerator
[This review was collected as part of a promotion.] Love the stainless borders inside of the fridge, has many compartments and it’s organized. My favorite is the hidden water feature! It makes the refrigerator look sleek.
Response from frigidaire.comBy John, Online Outreach Specialist, February 9, 2026
Hi there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gallery Side by Side
on February 10, 2026
Posted by: E7512
[This review was collected as part of a promotion.] This fridge is what we were looking for. Plenty of room and shelves. Water dispenser in great location. Food stays fresh and cold. Only had it for a month so far but hope it lasts.
Response from frigidaire.comBy John, Online Outreach Specialist, February 10, 2026
Hello, E7512. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great addition to my kitchen!!
on February 11, 2026
Posted by: Honeyfrig
[This review was collected as part of a promotion.] Even though I had to take the doors apart to get it in the my house, it was so easy to put back together ❤️
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 12, 2026
Thank you for sharing your experience with your 26 Cu. Ft. 36" Standard Depth Side-by-Side Refrigerator. We’re delighted to hear that, despite having to remove the doors for delivery, reassembling them was easy and seamless!
It’s wonderful to know that the setup process was smooth and that you’re enjoying your new refrigerator. Your feedback is greatly appreciated! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
It’s wonderful to know that the setup process was smooth and that you’re enjoying your new refrigerator. Your feedback is greatly appreciated! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Basic Model
on February 11, 2026
Posted by: Nic45
[This review was collected as part of a promotion.] This one is the same price as one I bought 18 years ago and it's better even though it doesn't have all the upgrades! It's effectively designed with maximized space. It's deep too. The only complaint I have is that it arrived with many scratches on one of the drawers a small scratch on the front of the door.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 12, 2026
Thank you for sharing your experience with your 26 Cu. Ft. 36" Standard Depth Side-by-Side Refrigerator. We’re thrilled to hear that you find the design efficient, the space well-utilized, and the depth convenient — and that it compares favorably to your refrigerator from 18 years ago!
We’re very sorry to hear that your unit arrived with scratches on a drawer and the door. We understand how disappointing this can be, and we encourage you to contact our customer care team with your purchase details. We can review options for replacement parts or other solutions to address the cosmetic damage.
We appreciate your feedback and are glad overall that you’re enjoying your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We’re very sorry to hear that your unit arrived with scratches on a drawer and the door. We understand how disappointing this can be, and we encourage you to contact our customer care team with your purchase details. We can review options for replacement parts or other solutions to address the cosmetic damage.
We appreciate your feedback and are glad overall that you’re enjoying your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on February 11, 2026
Posted by: PMBC
[This review was collected as part of a promotion.] This fridge is used in a church kitchen. I like that the ice maker is inside and the water dispenser is hidden. Our last side by side had them both on the outside and we had trouble w/ kids pushing the buttons on the front of the fridge, so this is great.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 12, 2026
Hello PMBC!
Thank you for sharing your experience with your Frigidaire Gallery 26 Cu. Ft. Side-by-Side Refrigerator (model GRSN2620AF)! We’re glad to hear that the hidden water dispenser and interior ice maker are working well in your church kitchen and helping prevent accidental use. It’s great to know the design is making things easier and more convenient for your space.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire Gallery 26 Cu. Ft. Side-by-Side Refrigerator (model GRSN2620AF)! We’re glad to hear that the hidden water dispenser and interior ice maker are working well in your church kitchen and helping prevent accidental use. It’s great to know the design is making things easier and more convenient for your space.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 12, 2026
Posted by: Jdglennon
[This review was collected as part of a promotion.] Love it
Response from frigidaire.comBy John, Online Outreach Specialist, February 13, 2026
Hello, Jdglennon. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Side by Side Refrigerator
on February 12, 2026
Posted by: Putz1952
[This review was collected as part of a promotion.] Our new refrigerator is deeper than our old 27 year old one. Plus we needed to get used to one more tray. Which now we like. It’s a very nice appliance. We are deciding on upgrading our stove.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 13, 2026
Hi Putz1952, thank you for sharing your experience! We’re glad to hear you’re enjoying your new refrigerator and that the extra depth and additional tray have grown on you. It’s wonderful to know you’re happy with the upgrade after 27 years — that’s quite a milestone.
If you’re considering upgrading your stove as well, we’d be happy to help you explore options that would complement your new refrigerator. Feel free to reach out to us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM (ET). We’re here to help.
— Reed
If you’re considering upgrading your stove as well, we’d be happy to help you explore options that would complement your new refrigerator. Feel free to reach out to us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM (ET). We’re here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Shop Fridge
on February 13, 2026
Posted by: shopfridge1x
[This review was collected as part of a promotion.] Works good for my shop
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 16, 2026
Hi shopfridge1x, we’re glad to hear that it’s working well for your shop! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com