Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(346 Reviews)
Rating breakdown 346 reviews
5 Stars
255
4 Stars
74
3 Stars
12
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
on December 18, 2025
Posted by: Emars
[This review was collected as part of a promotion.] I've only had the refrigerator for 1 week not long enough for an review
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 19, 2025
Thank you for your feedback! We understand that you’ve only had your refrigerator for a short time, and we appreciate you taking the moment to share your initial thoughts.
If you have any questions, need assistance, or would like guidance on getting the most out of your appliance as you continue using it, our team is always here to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We appreciate you choosing Frigidaire and look forward to supporting you as you enjoy your new appliance! — Maria
If you have any questions, need assistance, or would like guidance on getting the most out of your appliance as you continue using it, our team is always here to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We appreciate you choosing Frigidaire and look forward to supporting you as you enjoy your new appliance! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 21, 2025
Posted by: Tinaforshe
[This review was collected as part of a promotion.] The refrigerator is very roomy! Things go in it nicely I can see the stuff easier than my old one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
very nice!
on December 21, 2025
Posted by: Sylmb
[This review was collected as part of a promotion.] Working very good & started making Ice quickly
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 22, 2025
Thank you for sharing your experience. We’re happy to hear that your appliance is performing well and producing ice efficiently. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 22, 2025
Posted by: M Somers
[This review was collected as part of a promotion.] Very pleased with the unit.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice, but…
on December 22, 2025
Posted by: Lexi63
[This review was collected as part of a promotion.] Nice-looking fridge. Very quiet. Some parts, like the bottom grill, look cheap and don’t fit well. Very difficult to get the plastic off the sides of the doors because they tuck it inside the rubber door seals. Wish it came with extra shelves.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 26, 2025
Good day, Lexi63! Thank you for sharing your feedback! We’re glad to hear that you find your Frigidaire refrigerator quiet and visually appealing. We appreciate your comments regarding the bottom grill, door plastics, and shelving, and we’ll share this input with our design team for consideration in future products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue to enjoy your refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue to enjoy your refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ridiculously Loud
on December 25, 2025
Posted by: Capatt2025
[This review was collected as part of a promotion.] I hope corporate sees this. After just one week this machine began a grinding noise that can be heard upstairs! I called for a service ticket and the FIRST thing they say is, “ It looks like you have a problematic machine, how about an extended service plan?” Unbelievable! They can’t send someone out for 1.5 weeks! So, I called another service provider who said this is a common problem! I need a replacement machine!
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 26, 2025
Hi Capatt2025, we’re very sorry to hear about the noise issue you’ve experienced so soon after purchase and understand how concerning and disruptive that must be, especially when it can be heard throughout your home. While we were unable to locate any previous contact with us regarding this concern, we do want to ensure your appliance is properly evaluated and performing as designed. To do so, we’ll need to connect you directly with our Customer Care Team so they can review your service options and arrange appropriate support. Please chat with us by visiting www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet with great storage options
on December 25, 2025
Posted by: Rick up North
[This review was collected as part of a promotion.] Nice and quiet. Also, the storage options are excellent for configuring to our needs. The temperature and humidity options are also a nice feature and seem to be effective.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on December 26, 2025
Posted by: JD Tools
[This review was collected as part of a promotion.] Everything works as it should and the price was amazing. Seems to run nice and quiet. We would certainly buy again.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 26, 2025
Thank you for your review! We’re glad to hear that everything is working well, that you’re enjoying the quiet operation, and that you were happy with the price. We appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com