Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
280
4 Stars
79
3 Stars
12
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
on September 24, 2025
Posted by: Ajcobb
The ice maker isn’t fast enough,and much slower than our previous whirlpool refrigerators. Great looking with doors that swing with the right amount of weight.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 24, 2025
Thank you for your feedback. We’re sorry to hear that the ice maker in your 26 Cu. Ft. Side by Side Refrigerator isn’t meeting your expectations compared to your previous Whirlpool. If you’d like, our customer service team can provide tips to optimize ice production or check if there’s anything that can be done to improve performance. Please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on September 24, 2025
Posted by: Joan3479
[This review was collected as part of a promotion.] We are pleased with our new Frigidaire Side by Side Refrigerator
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 24, 2025
Thank you for your feedback! We’re happy to hear you’re pleased with your new Frigidaire Side by Side Refrigerator. We hope it continues to meet your needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 25, 2025
Posted by: Rsainva
[This review was collected as part of a promotion.] Makes lots of ice and seems to hold enough for my wife and I.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback! We’re glad to hear your refrigerator is making plenty of ice and meeting your needs. If you need any assistance or have any questions, please reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Waiting for service
on September 27, 2025
Posted by: Jmm4688
[This review was collected as part of a promotion.] Love the style will love the refrigerator when it gets the seal replaced and does not frost.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 29, 2025
Hi there. We’re so glad you love the style of your refrigerator, and we’re sorry about the inconvenience with the door seal and frost. Once the seal is replaced, it should be back to performing the way it’s designed. If you need any updates on your repair appointment, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Choice
on September 27, 2025
Posted by: mavrrt
[This review was collected as part of a promotion.] Lots of space, lot of lights. Love the water dispenser and controls on the inside of the door. Everything is very visible due to the lighting. We have owned Frigidaire's before and this has been the best. Would recommend this refrigerator to anyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire side by side
on September 27, 2025
Posted by: Lynn650
[This review was collected as part of a promotion.] I am really pleased with my side by side. It looks really nice and sleek. Thanks Frigidaire for a wonderful made product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 26 Cu. Ft. 36" Standard Depth Side by Side Refrigerator
on September 28, 2025
Posted by: JesusTakeTheWheel
[This review was collected as part of a promotion.] I love my Frigidaire side by side! The freezer is easier to store food and has a lot of room. The ice container is large. I’m not used to the water dispenser being in the door but I like it. There’s plenty of room in the refrigerator side and has a crisper for fruits. I recommend this model.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Slow Ice Maker
on September 30, 2025
Posted by: Ajcobb
The shelf spacing is good (though not adjustable), the doors have a nice hinge system, and it looks great especially with the doors tall enough to cover the top hinges. The ice maker is much slower than our Whirlpool units have been, and does not produce enough ice for our needs. The air filter in the refrigerator side eats into the shelf space and seems kind of a waste. The only other issue I have is that the handles pick up anything that is on your hands even when they aren’t very dirty and do not wipe easily.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 30, 2025
Thank you for sharing your detailed feedback! We’re glad to hear you’re pleased with the shelf spacing, hinge design, and overall look of your refrigerator. We also understand your concerns about the ice production, air filter placement, and handle maintenance. Your input is valuable and will be shared with our team for future product improvements. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’ll be happy to help anytime. - Reed
Written by a customer while visiting frigidaire.com