Customer reviews from frigidaire.com
Frigidaire - 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Stainless Steel
Average customer rating
4.7
(285 Reviews)
Rating breakdown 285 reviews
5 Stars
211
4 Stars
60
3 Stars
10
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Stainless Steel
Customer Rating
4
Fridge be chillin!!
on September 22, 2025
Posted by: Nope Not a Bot
[This review was collected as part of a promotion.] Weird temp controls and water dispenser on the inside edge of the door but gives the front a clean look. Doors curve a bit out so aren't completely flat, but no issue there, just noticed in the design. Bummer the water doesn't dispense chilled or anything, just room temp..
Oh and took 3 guys to level the doors!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 24, 2025
Thank you for sharing your feedback on your refrigerator! We’re glad you appreciate the clean front design. We also understand your notes about the temperature controls, water dispenser, and door leveling. If you need any assistance or have questions, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
OUR NEW REFRIGERATOR!
on September 23, 2025
Posted by: FAT GAL
[This review was collected as part of a promotion.] This refrigerator is awesome! Compared to the one it replaced, there is NO comparision! We were about 15 years late in replacing that thing! Definitely a keeper!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 25, 2025
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your 26 Cu. Ft. Side by Side Refrigerator. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it, but having some issues.
on September 23, 2025
Posted by: WREverett
[This review was collected as part of a promotion.] Love my new fridge, but the water dispenser keeps turning itself off and will not turn back on no matter how long I hold the button down. I have to unplug the fridge for a few seconds and then it will work when powered back up. Can't find anything online about this so I guess I'll send it back?
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 24, 2025
Posted by: Ajcobb
The ice maker isn’t fast enough,and much slower than our previous whirlpool refrigerators. Great looking with doors that swing with the right amount of weight.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 24, 2025
Thank you for your feedback. We’re sorry to hear that the ice maker in your 26 Cu. Ft. Side by Side Refrigerator isn’t meeting your expectations compared to your previous Whirlpool. If you’d like, our customer service team can provide tips to optimize ice production or check if there’s anything that can be done to improve performance. Please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on September 24, 2025
Posted by: Joan3479
[This review was collected as part of a promotion.] We are pleased with our new Frigidaire Side by Side Refrigerator
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 24, 2025
Thank you for your feedback! We’re happy to hear you’re pleased with your new Frigidaire Side by Side Refrigerator. We hope it continues to meet your needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 25, 2025
Posted by: Rsainva
[This review was collected as part of a promotion.] Makes lots of ice and seems to hold enough for my wife and I.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback! We’re glad to hear your refrigerator is making plenty of ice and meeting your needs. If you need any assistance or have any questions, please reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Waiting for service
on September 27, 2025
Posted by: Jmm4688
[This review was collected as part of a promotion.] Love the style will love the refrigerator when it gets the seal replaced and does not frost.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 29, 2025
Hi there. We’re so glad you love the style of your refrigerator, and we’re sorry about the inconvenience with the door seal and frost. Once the seal is replaced, it should be back to performing the way it’s designed. If you need any updates on your repair appointment, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Choice
on September 27, 2025
Posted by: mavrrt
[This review was collected as part of a promotion.] Lots of space, lot of lights. Love the water dispenser and controls on the inside of the door. Everything is very visible due to the lighting. We have owned Frigidaire's before and this has been the best. Would recommend this refrigerator to anyone.
Written by a customer while visiting frigidaire.com