Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(377 Reviews)
Rating breakdown 377 reviews
5 Stars
279
4 Stars
79
3 Stars
12
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
I love new stuff!
on April 22, 2025
Posted by: Lucky18
[This review was collected as part of a promotion.] This is the first new fridge I've ever purchased. I have had Frigidaire before and was very pleased with how long it lasted. The delivery team was very professional handled the fridge with care. No issues thank you again
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 23, 2025
Thank you so much for sharing your experience! We're honored to be part of your first new fridge purchase, and it's wonderful to hear that your previous Frigidaire served you well for so long. We're also glad the delivery team provided professional service and took great care during installation. If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great clean look with lots of interior space
on August 28, 2025
Posted by: NotTheMomma
[This review was collected as part of a promotion.] I wish they would make a 33" W version of this fridge. It would have fit better in my setup. Otherwise, I love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet
on August 30, 2025
Posted by: Cl1975
[This review was collected as part of a promotion.] Quiet, light and bright and easy to use.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 1, 2025
Posted by: Schmolly338
[This review was collected as part of a promotion.] Only reason for 4stars is cuz the top fridge shelf is half wasted as anything I put on the back half freezes due to the design.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great replacement for beach community
on October 9, 2025
Posted by: IrishPrince
[This review was collected as part of a promotion.] We purchased this in October 2025 to fix a problem with our existing freezer compartment that had the pull-out on the bottom. The metal rails would freeze and we would get calls from the vacation rental management company and have to pay for a service call. This side-by-side eliminates this issue. Also love the water dispenser on the edge of the door - less problems with that design. Lastly the ice maker dispenser/bucket is very large and is inside the unit which makes this more reliable. Very large capacity to store food and frozen goods. Very happy with this Frigidaire.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 9, 2025
Hello IrishPrince!\n\nThank you for taking the time to share your detailed feedback on your Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator, model GRSN2620AF. We’re so glad to hear that your new refrigerator has been a great solution to the challenges you experienced with your previous model.\n\nIt’s wonderful to know that you’re enjoying the convenient side-by-side design, edge water dispenser, and large, reliable ice maker — all while benefiting from the generous storage capacity. We truly appreciate you choosing Frigidaire and are thrilled that your new refrigerator is exceeding your expectations.\nIf you ever have any questions or need assistance, feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can.~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken Fridge Delivered to Us!! Please correct with another. Cannot trust this will ever work.
on October 12, 2025
Posted by: PSKnight
Everything freezes…everything on both sides. Three days in and can not get the temp set. Even my eggs froze. Have the temp set to warmest and recommended but it didn’t matter. Nothing blocking air flow. I need a new refrigerator delivered without any hassle to me please. This is very disappointing.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 14, 2025
Hi there. We’re truly sorry to hear that your new refrigerator is freezing everything — that’s definitely not the experience we want for you. We understand how frustrating it is to have this happen right after delivery, especially when the temperature settings don’t seem to respond.
Please contact our Frigidaire Customer Care Team at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST) or through Live Chat at www.frigidaire.com
so we can assist you directly. Have your model and serial numbers ready — our team can review your situation and arrange the next appropriate step, whether that’s a technician visit or a replacement process through your retailer or warranty.
We completely understand your disappointment and want to make sure this gets resolved quickly for you.
Best Regards,
Ruth
Please contact our Frigidaire Customer Care Team at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST) or through Live Chat at www.frigidaire.com
so we can assist you directly. Have your model and serial numbers ready — our team can review your situation and arrange the next appropriate step, whether that’s a technician visit or a replacement process through your retailer or warranty.
We completely understand your disappointment and want to make sure this gets resolved quickly for you.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on November 2, 2025
Posted by: MarieNee
[This review was collected as part of a promotion.] This refrigerator was affordable and exactly what we were looking for. We did think it areas a little noisy when it was getting down to temperature, but once the internal temperature was reached, we didn’t hear it nearly as much.
We liked the refrigerator because it didn’t have too many bells and whistles, but it’s still spacious and functional, plus it’s a side by side and not a French door. I love that we can turn the water dispenser and ice dispenser off as well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 4, 2025
Hello MarieNee, thank you so much for sharing your feedback! We’re thrilled to hear that your refrigerator is affordable, spacious, and functional, exactly what you were looking for. We also appreciate your note about the initial noise while it’s cooling down; it’s normal for refrigerators to work a bit harder during the temperature adjustment phase, and we’re glad it quiets down once it reaches the desired temperature.
It’s wonderful to hear that you enjoy the simplicity of the design, the side-by-side layout, and the ability to control the water and ice dispensers. Your satisfaction is our top priority!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and have a great rest of your day! - Maico
It’s wonderful to hear that you enjoy the simplicity of the design, the side-by-side layout, and the ability to control the water and ice dispensers. Your satisfaction is our top priority!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect fit for me
on November 26, 2025
Posted by: MDDDDDDDDDDDDDD
[This review was collected as part of a promotion.] I love how quiet it is, also has plenty of space for what I need and looks great! Easy to clean!
Written by a customer while visiting frigidaire.com