Customer reviews from frigidaire.com
Frigidaire - 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Stainless Steel
Average customer rating
4.7
(287 Reviews)
Rating breakdown 287 reviews
5 Stars
212
4 Stars
61
3 Stars
10
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Stainless Steel
Customer Rating
4
on July 27, 2025
Posted by: To Many Rules
The size and working of the refrigerator is outstanding. The only draw back is the little plastic facade at the bottom has already come off in less than 10 days.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 30, 2025
Thank you for your positive feedback! We're glad to hear you’re enjoying the size and performance of your refrigerator. We’re sorry to hear about the plastic facade coming off so soon—that’s definitely not what we want for your experience.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 28, 2025
Posted by: KCJim
[This review was collected as part of a promotion.] Overall a good refrigerator. However the freezer needs at least 2 more shelves on the door but there is no way to add more as I did in the refrigerator. I added one glass shelf and another to the door.
Temperature setting a little difficult. I would prefer a actual degree preference instead of adjusting higher or lower than their recommended settings.
Icemaker is very noisy
Temperature setting a little difficult. I would prefer a actual degree preference instead of adjusting higher or lower than their recommended settings.
Icemaker is very noisy
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 29, 2025
Thank you for sharing your detailed feedback. We're glad to hear you find the refrigerator overall to be a good appliance. We appreciate your suggestions regarding additional shelves on the freezer door, as well as your input on temperature settings and the icemaker noise. Your insights help us improve our products and services.
If you'd like further assistance or have specific concerns you'd like to discuss, please feel free to reach out to us via direct message, Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
If you'd like further assistance or have specific concerns you'd like to discuss, please feel free to reach out to us via direct message, Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beat refrigerator ever
on July 28, 2025
Posted by: Shiwils
[This review was collected as part of a promotion.] My family and I love our new refrigerator. We love the large capacity inside. We love the water dispenser located on the inside of the door panel. Our cat just doesn’t like the humming sound sometimes. But I would definitely recommend this brand and model.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2025
We're so happy to hear you and your family are enjoying the new refrigerator and its spacious design—sounds like even the cat is getting used to it! Thank you for recommending us. If you ever need assistance, you can always reach out at 1-800-374-4432 or visit Frigidaire.com.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this refrigerator!
on July 30, 2025
Posted by: Labomb60
[This review was collected as part of a promotion.] So far I am very happy with my choice, I had read reviews on many before buying and was very lunsure of any including this one but I was in need to get a new one. I chose this one because one of the issues I’ve had previously was with the dispensers in the door. This one I just scoop out the ice. The water dispenser in the side of the fridge door is like reviews say, not a good design, but it can be turned off which I did, and is no longer an issue for me. I love the sleek design and the easy roll out drawers. The price was reasonable for this refrigerator and hopefully I will get some years out of it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2025
Hi there. Thank you for sharing your experience! We understand how tough it can be to choose a new appliance, especially with so many mixed reviews out there, so we’re glad to hear you’re happy with your choice. It’s great to know that the sleek design, roll-out drawers, and scoop-style ice access are working well for you. We appreciate your honest feedback on the water dispenser too—your insights help us continue to improve. Thanks for choosing Frigidaire, and we hope your refrigerator serves you well for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge
on July 31, 2025
Posted by: Cazes1
[This review was collected as part of a promotion.] Absolutely my new Frigidaire refrigerator. It holds all my groceries for a family of 5 and I love the sleek look
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 1, 2025
Hi there. Thank you so much for the kind words! We’re thrilled to hear that your new Frigidaire refrigerator is a perfect fit for your family of five—and that you’re loving the sleek look, too. It's wonderful to know it's helping keep your groceries organized and your kitchen stylish.
Welcome to the Frigidaire family!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Welcome to the Frigidaire family!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on July 31, 2025
Posted by: Shayshay777
[This review was collected as part of a promotion.] I love it it is made well and can hold so much.
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT Service
on July 31, 2025
Posted by: FrigidAl
[This review was collected as part of a promotion.] Easy appt scheduling, great text responses, and a great service visit. Perfect experience
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire side by side 26 cubic ft 36” standard depth review
on August 1, 2025
Posted by: MomLF
[This review was collected as part of a promotion.] Overall I like this fridge. With the water dispenser being on the door it allows for more freezer space. Still has an ice tray inside the freezer, but saves so much space on freezer door side. Very roomy inside but the shelves are deep so it’s a little effort to reach back and you have to rotate things otherwise they can get lost in the back, it’s hard to see them. I like the 3 pull out shelves in the fridge. One is for deli and the other two are for fruit/veggies. I can fit 9 gallons of water on top fridge shelf, pretty roomy.
The cons for me are the fridge door has all the control options to change Temperature for the fridge/freezer. They are very sensitive when you open the door and sometimes beep and are changed by the lightest touch. You should be able to lock them in so they don’t go off so easily by opening the door. There are a lot of shelves on the fridge door but they are very narrow. I could use one more wider one. The top shelf on door that has a cover is very narrow. I used to put my butter, margarine and cream cheese on my old fridge shelf. This one only fits a narrow margarine and lb of butter and is tight to close the lid. Needs to be slightly deeper.
@Frigidaire- am I able to purchase an additional wider shelf for the door and if so, would it fit? Also, there are long tabs that run arose the outer edge of the shelves in both the fridge and freezer in the fridge the are blue and padded and in the freezer I think they are silver or stainless. They tend to pop off and don’t stay put. Any advice from @ Frigidaire on these?
So far the fingerprint proof finish is good on front body of fridge, but the handles have different finish and get fingerprints all over.
Hoping this will last!
The cons for me are the fridge door has all the control options to change Temperature for the fridge/freezer. They are very sensitive when you open the door and sometimes beep and are changed by the lightest touch. You should be able to lock them in so they don’t go off so easily by opening the door. There are a lot of shelves on the fridge door but they are very narrow. I could use one more wider one. The top shelf on door that has a cover is very narrow. I used to put my butter, margarine and cream cheese on my old fridge shelf. This one only fits a narrow margarine and lb of butter and is tight to close the lid. Needs to be slightly deeper.
@Frigidaire- am I able to purchase an additional wider shelf for the door and if so, would it fit? Also, there are long tabs that run arose the outer edge of the shelves in both the fridge and freezer in the fridge the are blue and padded and in the freezer I think they are silver or stainless. They tend to pop off and don’t stay put. Any advice from @ Frigidaire on these?
So far the fingerprint proof finish is good on front body of fridge, but the handles have different finish and get fingerprints all over.
Hoping this will last!
Written by a customer while visiting frigidaire.com