Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
280
4 Stars
79
3 Stars
12
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on April 28, 2025
Posted by: Ropbert
[This review was collected as part of a promotion.] working pretty good lots of space for items
Written by a customer while visiting frigidaire.com
Customer Rating
5
We purchased huge freezer from lows also have same brand refrigerator in our garage and this one . Frigidaire is a brand we knew since year 1960 when our parents purchased brand new imported from UK and our family was the first one in our community to ow.
on April 29, 2025
Posted by: Jsid20
[This review was collected as part of a promotion.] First time our family imported from London UK brand new Frigidaire refrigerator was in 1960. We were the only one who owned it in our community.
Written by a customer while visiting frigidaire.com
Customer Rating
2
I really wanted to love it
on May 4, 2025
Posted by: ts1301
I really wanted to love this refrigerator. The appearance is sleek and clean without the water/ice on the front. I thought I would like the water dispenser on the inside of the door. But the water, while filtered, is warm. Where is the cold water? I drink a ton of water and this is a huge disappointment.
I read a lot of reviews about this refrigerator being quiet. I'm stunned at how much louder the Frigidaire refrigerator is than my previous. And why is it making a recurring buzzing noise? It almost sounds like it's an alarm going off randomly in the freezer. I'm getting a replacement in the hopes that the next one is quieter and won't produce the recurring buzzing noise.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 6, 2025
Hello ts1301! Thank you so much for sharing your experience — we truly appreciate your honest feedback. We're sorry to hear the refrigerator hasn’t fully met your expectations, especially with the water temperature and noise level.
To clarify, our units do not include a chilled water reservoir, so the water from the internal dispenser will generally be room temperature, aside from the small amount that may cool slightly as it passes through the filter. For colder water, we recommend using the ice dispenser in combination with the internal water option.
Regarding the sound you're hearing — some operational noise is expected, such as humming or brief buzzing during cycles like defrost or ice production. However, if the noise is unusually loud or disruptive, it may be worth having a certified service provider inspect the unit to ensure everything is functioning properly.
- Reed
To clarify, our units do not include a chilled water reservoir, so the water from the internal dispenser will generally be room temperature, aside from the small amount that may cool slightly as it passes through the filter. For colder water, we recommend using the ice dispenser in combination with the internal water option.
Regarding the sound you're hearing — some operational noise is expected, such as humming or brief buzzing during cycles like defrost or ice production. However, if the noise is unusually loud or disruptive, it may be worth having a certified service provider inspect the unit to ensure everything is functioning properly.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Design but...
on May 6, 2025
Posted by: TucsonBill
Refrigerator was delivered and set up 10 days ago. Random muffled high pitched sound lasting 1 to 30 seconds. Electrolux sent a tech out to diagnose but, naturally, it did not make the sound for him. It is 12:45 AM and making the sound. I puchased this model based upon reviews stating it runs quietly. The random sound is annoying.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 7, 2025
Thank you for your review, TucsonBill. We appreciate you sharing your feedback with your Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator GRSN2620AF. Your comments are vital to us in improving future appliances.
Common Sources of Intermittent High-Pitched Sounds in Refrigerators
1. Compressor Inverter or Variable-Speed Motor
-Newer, energy-efficient compressors often emit a high-pitched or whiny tone when ramping up or down. These can be especially noticeable in quiet environments.
2. Fans (Evaporator or Condenser)
-If debris is caught in the fan or the motor bearings are wearing prematurely, this can create a fluctuating, high-pitched sound.
3. Defrost Cycle
-During and after defrost cycles, you might hear hissing, clicking, or even whining as ice melts and parts expand.
4. Electronics or Solenoids
-Certain control boards or door valve solenoids (like for ice makers or water dispensers) may emit brief electronic-sounding noises.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Common Sources of Intermittent High-Pitched Sounds in Refrigerators
1. Compressor Inverter or Variable-Speed Motor
-Newer, energy-efficient compressors often emit a high-pitched or whiny tone when ramping up or down. These can be especially noticeable in quiet environments.
2. Fans (Evaporator or Condenser)
-If debris is caught in the fan or the motor bearings are wearing prematurely, this can create a fluctuating, high-pitched sound.
3. Defrost Cycle
-During and after defrost cycles, you might hear hissing, clicking, or even whining as ice melts and parts expand.
4. Electronics or Solenoids
-Certain control boards or door valve solenoids (like for ice makers or water dispensers) may emit brief electronic-sounding noises.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 14, 2025
Posted by: Jwatts918
[This review was collected as part of a promotion.] Appliance works well, except for water dispenser in door. Water is getting to the ice maker, so filter is not clogged. Nor is it because of a frozen water line in the door. Also the reset button does nothing other than to make a light on the door panel blink and emit a chirp.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 14, 2025
Thank you for reaching out and providing detailed information about the issue with your water dispenser. We recommend contacting our dedicated support team for further assistance. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our technicians can help troubleshoot the next steps or arrange for service if needed. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of Interior Space and Features
on May 20, 2025
Posted by: GrandJill
[This review was collected as part of a promotion.] I am pleased with the exterior finish. It doesn't show every fingerprint. There is lots of space in both the refrigerator and the freezer. I like the smaller ice cubes. I was thankful to find that I could turn off the water in the door feature since I am concerned that my grandchild will be able to reach it and end up with water all over. The drawers in the refrigerator allow you to adjust the moisture level for what you have in them which will hopefully help my fruits and veggies last longer. So far so good.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 21, 2025
Thank you for your detailed feedback! We're thrilled to hear you're enjoying your GRSN2620AF — from the smudge-resistant finish to the spacious interior and thoughtful features like the adjustable humidity drawers and smaller ice cubes. We're especially glad the ability to turn off the water dispenser gives you peace of mind with your grandchild around. It sounds like the fridge is fitting into your home perfectly! If you ever need anything, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid fridge
on May 23, 2025
Posted by: Kier757
[This review was collected as part of a promotion.] The Frigidaire GRSN2620AF is a reliable side-by-side refrigerator that truly delivers on essential functionality. Its design makes accessing both fresh and frozen items straightforward, a real plus for daily convenience. You'll find it offers good capacity throughout, making it a solid choice for families or those needing ample storage. The through-the-door ice and water dispenser is a highly appreciated feature, adding that extra bit of ease to your routine. While side-by-sides typically have narrower compartments that can be a slight hurdle for very wide items, this model is a dependable and functional workhorse, offering excellent value for anyone seeking a straightforward, spacious, and convenient refrigeration solution.
Written by a customer while visiting frigidaire.com
Customer Rating
4
pretty good all around
on June 16, 2025
Posted by: Zuto
[This review was collected as part of a promotion.] Decent fridge and freezer water dispenser in door is kinda strange i accidentally hit it occasionally while reaching to close door. Temp gauge is accurate, so far ice maker is working. Dont like the way base cover is attached. Make leveling a process. Lighting is great and easy to clean all around, Fairly quiet too
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 17, 2025
Thank you for taking the time to share your detailed feedback! We’re glad to hear that you’re happy with the accurate temperature gauge, working ice maker, great lighting, and the easy-to-clean design. We’re also pleased to know that the fridge is fairly quiet and meeting your overall needs.
We understand your concerns with the water dispenser placement and the base cover attachment making leveling a bit tricky. Your feedback is valuable, and we’ll take it into consideration for future improvements. If you ever need assistance with the dispenser or leveling, If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We understand your concerns with the water dispenser placement and the base cover attachment making leveling a bit tricky. Your feedback is valuable, and we’ll take it into consideration for future improvements. If you ever need assistance with the dispenser or leveling, If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com