Customer reviews from frigidaire.com
Frigidaire - 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Stainless Steel
Average customer rating
4.7
(287 Reviews)
Rating breakdown 287 reviews
5 Stars
212
4 Stars
61
3 Stars
10
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Stainless Steel
Customer Rating
5
New fridge
on April 24, 2025
Posted by: FRIDGY 1
[This review was collected as part of a promotion.] Our fridge is a Frigidaire!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 25, 2025
Hi there,
Thank you for letting us know—welcome to the Frigidaire family! 🎉 We're so glad you've chosen one of our refrigerators. We hope it's keeping things cool and convenient for you every day.
If you ever need support or have questions, feel free to reach out to our Customer Care Team via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Enjoy your Frigidaire! -Rox
Thank you for letting us know—welcome to the Frigidaire family! 🎉 We're so glad you've chosen one of our refrigerators. We hope it's keeping things cool and convenient for you every day.
If you ever need support or have questions, feel free to reach out to our Customer Care Team via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Enjoy your Frigidaire! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far So Love!
on April 25, 2025
Posted by: Frigidairewins
[This review was collected as part of a promotion.] We are really enjoying our new Frigidaire. We love the clean look of the front and that is why we chose this model. Water inside the door and ice in the freezer where it belongs.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge, don’t like where the water dispenser is
on April 26, 2025
Posted by: Dogladie
[This review was collected as part of a promotion.] Nice fridge, I love everything except the water dispenser. It’s on the inside of the door which makes a mess every time you use it. I have to keep a towel handy to clean up.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 28, 2025
Posted by: Ropbert
[This review was collected as part of a promotion.] working pretty good lots of space for items
Written by a customer while visiting frigidaire.com
Customer Rating
5
We purchased huge freezer from lows also have same brand refrigerator in our garage and this one . Frigidaire is a brand we knew since year 1960 when our parents purchased brand new imported from UK and our family was the first one in our community to ow.
on April 29, 2025
Posted by: Jsid20
[This review was collected as part of a promotion.] First time our family imported from London UK brand new Frigidaire refrigerator was in 1960. We were the only one who owned it in our community.
Written by a customer while visiting frigidaire.com
Customer Rating
2
I really wanted to love it
on May 4, 2025
Posted by: ts1301
I really wanted to love this refrigerator. The appearance is sleek and clean without the water/ice on the front. I thought I would like the water dispenser on the inside of the door. But the water, while filtered, is warm. Where is the cold water? I drink a ton of water and this is a huge disappointment.
I read a lot of reviews about this refrigerator being quiet. I'm stunned at how much louder the Frigidaire refrigerator is than my previous. And why is it making a recurring buzzing noise? It almost sounds like it's an alarm going off randomly in the freezer. I'm getting a replacement in the hopes that the next one is quieter and won't produce the recurring buzzing noise.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 6, 2025
Hello ts1301! Thank you so much for sharing your experience — we truly appreciate your honest feedback. We're sorry to hear the refrigerator hasn’t fully met your expectations, especially with the water temperature and noise level.
To clarify, our units do not include a chilled water reservoir, so the water from the internal dispenser will generally be room temperature, aside from the small amount that may cool slightly as it passes through the filter. For colder water, we recommend using the ice dispenser in combination with the internal water option.
Regarding the sound you're hearing — some operational noise is expected, such as humming or brief buzzing during cycles like defrost or ice production. However, if the noise is unusually loud or disruptive, it may be worth having a certified service provider inspect the unit to ensure everything is functioning properly.
- Reed
To clarify, our units do not include a chilled water reservoir, so the water from the internal dispenser will generally be room temperature, aside from the small amount that may cool slightly as it passes through the filter. For colder water, we recommend using the ice dispenser in combination with the internal water option.
Regarding the sound you're hearing — some operational noise is expected, such as humming or brief buzzing during cycles like defrost or ice production. However, if the noise is unusually loud or disruptive, it may be worth having a certified service provider inspect the unit to ensure everything is functioning properly.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Design but...
on May 6, 2025
Posted by: TucsonBill
Refrigerator was delivered and set up 10 days ago. Random muffled high pitched sound lasting 1 to 30 seconds. Electrolux sent a tech out to diagnose but, naturally, it did not make the sound for him. It is 12:45 AM and making the sound. I puchased this model based upon reviews stating it runs quietly. The random sound is annoying.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 7, 2025
Thank you for your review, TucsonBill. We appreciate you sharing your feedback with your Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator GRSN2620AF. Your comments are vital to us in improving future appliances.
Common Sources of Intermittent High-Pitched Sounds in Refrigerators
1. Compressor Inverter or Variable-Speed Motor
-Newer, energy-efficient compressors often emit a high-pitched or whiny tone when ramping up or down. These can be especially noticeable in quiet environments.
2. Fans (Evaporator or Condenser)
-If debris is caught in the fan or the motor bearings are wearing prematurely, this can create a fluctuating, high-pitched sound.
3. Defrost Cycle
-During and after defrost cycles, you might hear hissing, clicking, or even whining as ice melts and parts expand.
4. Electronics or Solenoids
-Certain control boards or door valve solenoids (like for ice makers or water dispensers) may emit brief electronic-sounding noises.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Common Sources of Intermittent High-Pitched Sounds in Refrigerators
1. Compressor Inverter or Variable-Speed Motor
-Newer, energy-efficient compressors often emit a high-pitched or whiny tone when ramping up or down. These can be especially noticeable in quiet environments.
2. Fans (Evaporator or Condenser)
-If debris is caught in the fan or the motor bearings are wearing prematurely, this can create a fluctuating, high-pitched sound.
3. Defrost Cycle
-During and after defrost cycles, you might hear hissing, clicking, or even whining as ice melts and parts expand.
4. Electronics or Solenoids
-Certain control boards or door valve solenoids (like for ice makers or water dispensers) may emit brief electronic-sounding noises.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 14, 2025
Posted by: Jwatts918
[This review was collected as part of a promotion.] Appliance works well, except for water dispenser in door. Water is getting to the ice maker, so filter is not clogged. Nor is it because of a frozen water line in the door. Also the reset button does nothing other than to make a light on the door panel blink and emit a chirp.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 14, 2025
Thank you for reaching out and providing detailed information about the issue with your water dispenser. We recommend contacting our dedicated support team for further assistance. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our technicians can help troubleshoot the next steps or arrange for service if needed. - Maria
Written by a customer while visiting frigidaire.com