Customer reviews from frigidaire.com
Frigidaire - 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Stainless Steel
Average customer rating
4.7
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
214
4 Stars
61
3 Stars
10
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Stainless Steel
Customer Rating
5
Frigidaire Side by side
on March 21, 2025
Posted by: AngelaPearce
[This review was collected as part of a promotion.] I am very happy with my purchase. The price was right, the look is exactly what we wanted and the room is AMAZING!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 21, 2025
Posted by: Noochman22
We had this side by side model for 7 years and were quite happy with it, but lost it after Hurricane Helene. It seems the metal on the new one is inferior to the old one as the doors have a number of dings and scratches in just 4 months!!
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, March 25, 2025
Hi, Noochman22! That’s so frustrating! It’s tough when you have something that lasts well for years, and then a new model doesn’t live up to expectations, especially when it comes to quality. The fact that you’re already seeing dings and scratches after just 4 months is a pretty big letdown.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Gallery Frigidaire
on March 22, 2025
Posted by: Jr2025
[This review was collected as part of a promotion.] I was initially hesitant to purchase a frig with no external ice and water dispenser on the doors, but the internal water and ice dispenser actually work best for our family.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2025
Posted by: staceymc
[This review was collected as part of a promotion.] Fridge is great! So much extra space especially in the freezer! Easy to keep clean and looks great in our kitchen.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 25, 2025
Hello, staceymc. We're so happy to hear that you're loving your fridge! The extra freezer space and easy-to-clean design make a big difference, and it's great to know it looks fantastic in your kitchen.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at https://www.frigidaire.com/en/ or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at https://www.frigidaire.com/en/ or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Consistent
on March 25, 2025
Posted by: Tudi
[This review was collected as part of a promotion.] This is what I was looking for - without an ice/water dispenser. AND a place to display my blue (wine) bottle collection.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good luck leveling it
on March 25, 2025
Posted by: Dutchess61
[This review was collected as part of a promotion.] I really like the refrigerator. BUT, it is nearly impossible to level (so I was told by the installers) because there are wheels instead of feet in the back. If your floor is 100% level, great, you’ll love the frig. If your floor is even a fraction of a degree out of level, maybe not so much.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 28, 2025
We’re glad to hear you like the refrigerator, but we’re sorry for the frustration with leveling. The rear wheels can make adjustments trickier on uneven floors, and we understand how important a stable setup is.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excite we updated
on March 27, 2025
Posted by: Stqcry
[This review was collected as part of a promotion.] Our fridge has been a wonderful addition to our kitchen.
I was surprised about the in door water feature, which has been wonderful.
Also, it fits perfectly into the spot whereas our old fridge was an inch too big
I was surprised about the in door water feature, which has been wonderful.
Also, it fits perfectly into the spot whereas our old fridge was an inch too big
I am glad I went with Frididaire. Looking forward to my dishwasher to be installed tomorrow.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 27, 2025
Thank you for your kind review, Stqcry! We're so glad to hear that your Frigidaire fridge has been a great addition to your kitchen and that you're enjoying the in-door water feature. We hope you love your new dishwasher just as much!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on March 27, 2025
Posted by: Gama family
[This review was collected as part of a promotion.] It’s nice, fits well, good space inside, overall great purchase
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 28, 2025
Hi, Gama family!
Thank you for your feedback! We're glad to hear you're happy with your purchase and that it fits well with great space inside. If you ever need any support or have any questions, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We're here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your feedback! We're glad to hear you're happy with your purchase and that it fits well with great space inside. If you ever need any support or have any questions, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We're here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com