Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
280
4 Stars
79
3 Stars
12
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
One minor issue
on February 14, 2025
Posted by: Steve in Ohio
[This review was collected as part of a promotion.] This fridge is great, except that one of the door squeaks and we can’t figure out why
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 14, 2025
Thank you for sharing your concern about the door issue on your refrigerator. We're sorry to hear that it's causing you some inconvenience. Our goal is to provide you with a seamless and enjoyable ownership experience.
A squeaky door can be due to a variety of reasons, such as loose screws, uneven door alignment, or even minor wear and tear on the hinges. Don't worry, it's usually an easy fix. If the issue persists, please feel free to contact us, and we'll be happy to provide further assistance. Please don't hesitate to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am - 8:00 pm EST. Our dedicated customer support team will be happy to help you resolve the issue as soon as possible. - Maria
A squeaky door can be due to a variety of reasons, such as loose screws, uneven door alignment, or even minor wear and tear on the hinges. Don't worry, it's usually an easy fix. If the issue persists, please feel free to contact us, and we'll be happy to provide further assistance. Please don't hesitate to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am - 8:00 pm EST. Our dedicated customer support team will be happy to help you resolve the issue as soon as possible. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator
on February 15, 2025
Posted by: Wisewomen
[This review was collected as part of a promotion.] Beautiful spacious design with features which are appealing to my entire household.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 16, 2025
Posted by: Where have you been 22222
[This review was collected as part of a promotion.] Very functional refrigerator. Easy to shift storage trays on side.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on February 16, 2025
Posted by: Erin75771
[This review was collected as part of a promotion.] It's good, everything I needed and no issues.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Large and in Charge
on February 17, 2025
Posted by: Jaybird27
[This review was collected as part of a promotion.] We love our new fridge. It's s huge fridge and it saves my back. I don't have to bend everytime I need the 1 thing the wife put on the bottom shelf....lol
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice and sleek
on February 20, 2025
Posted by: winfresb7
[This review was collected as part of a promotion.] I like the refrigerator newer with a sleek modern look. The only thing is I’ve had the refrigerator for about a week and my water dispenser broke. Other than that would recommend based on need.
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 21, 2025
Hello, Winfresb7!
Thank you for your feedback! We're glad to hear that you’re enjoying the sleek, modern design of your refrigerator. However, we’re sorry to learn that your water dispenser stopped working so soon—we understand how frustrating that must be. Here are a few troubleshooting steps you can try:
1. Check the Water Supply: Ensure the water supply valve is fully open and the water line is not kinked or blocked.
2. Flush the System: If you recently installed the refrigerator, air may be trapped in the line. Try dispensing water for a few minutes to clear any air bubbles.
3. Inspect the Water Filter: A clogged or improperly installed filter can affect water flow. Try removing and reinstalling the filter or replacing it if necessary.
4. Reset the Fridge: Unplug the refrigerator for a few minutes and plug it back in to reset the system.
If the issue persists, please reach out to us via live chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). Our team is happy to assist further. We appreciate your support and hope to resolve this for you soon!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your feedback! We're glad to hear that you’re enjoying the sleek, modern design of your refrigerator. However, we’re sorry to learn that your water dispenser stopped working so soon—we understand how frustrating that must be. Here are a few troubleshooting steps you can try:
1. Check the Water Supply: Ensure the water supply valve is fully open and the water line is not kinked or blocked.
2. Flush the System: If you recently installed the refrigerator, air may be trapped in the line. Try dispensing water for a few minutes to clear any air bubbles.
3. Inspect the Water Filter: A clogged or improperly installed filter can affect water flow. Try removing and reinstalling the filter or replacing it if necessary.
4. Reset the Fridge: Unplug the refrigerator for a few minutes and plug it back in to reset the system.
If the issue persists, please reach out to us via live chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). Our team is happy to assist further. We appreciate your support and hope to resolve this for you soon!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 21, 2025
Posted by: LeeDawg
[This review was collected as part of a promotion.] Has a lot of room! Unit is quiet. This is a replacement for a french door style frig and will take some getting used to the different configuration. I like that the ice maker is at the top of the freezer. The control buttons for temp and water dispenser are placed where your hand is when opening the frig door. We have dispensed water and changed the temps inadvertently due to the positioning of the controls.
Written by a customer while visiting frigidaire.com
Customer Rating
5
All we had hoped for.
on February 21, 2025
Posted by: DocSteve
[This review was collected as part of a promotion.] After a week, we are very happy with the function and usability of our new refrigerator. We were initially concerned that the icemaker would not keep up with our needs but we found that after it filled up the basket, it was just what we needed. We opted for no ice or water dispensing in the door as we had problems with the wiring in the door of our previous refrigerator. The temperatures are in the normal range, and so far, we love it.
Written by a customer while visiting frigidaire.com