Customer reviews from sharkninja.com
Shark - NeverChange Compact Pro Air Purifier - Dove
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
65
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
3
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for Shark - NeverChange Compact Pro Air Purifier - Dove
Customer Rating
1
Zero help from company
on August 25, 2025
Posted by: Shipping failures
from Youngsville, NC
Gender:Male
Shark really let me down. Wow, product not bad but issues with company leave much to be desired.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, August 26, 2025
Hello there,
Thank you so much for taking the time to share your review.
We’re truly sorry to hear that your experience didn’t meet expectations. Your feedback regarding our warranty policies is incredibly valuable, and we’ll be sure to pass it along to the appropriate teams for review. If you need any further support with your product, please don’t hesitate to contact us at 1-855-427-5127. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Thank you so much for taking the time to share your review.
We’re truly sorry to hear that your experience didn’t meet expectations. Your feedback regarding our warranty policies is incredibly valuable, and we’ll be sure to pass it along to the appropriate teams for review. If you need any further support with your product, please don’t hesitate to contact us at 1-855-427-5127. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
thumbs up
on September 3, 2025
Posted by: thumbs up
from Ohio
I purchased a lilac unit for a lady friend. you folks sent me a black,
Thanks so much
Thanks so much
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 3, 2025
Hi there, We’re very sorry for the mix-up with your order. We understand how disappointing it must have been to receive the wrong color, especially when it was meant as a gift. Please give us a call at 1-855-427-5127 so we can make this right for you. Our customer service team is available Monday to Friday from 9am to 9pm EST, and Saturday from 9am to 6pm EST. We appreciate your feedback and look forward to resolving this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Mission facilities
on March 17, 2025
Posted by: Pierre
from Canada
Gender:Male
No control on éco mode.
Does not detect odors..
Very quiet
Does not detect odors..
Very quiet
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 18, 2025
Hello,
Thank you for taking the time to leave a review.
Please accept our sincere regrets for the oversight. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Please accept our sincere regrets for the oversight. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark never change air purifier
on May 13, 2025
Posted by: Mikesland
from Ville Platte Louisiana
Gender:Male
I purchased this product 2-20-2025 and love using it
It works amazingly!
It works amazingly!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So cute and works well too
on August 9, 2025
Posted by: Flgirl1399
from Westville,FL
Gender:Female
Does just what it is supposed to to and for a person with COPD and emphysema it works splendidly keeps the air quality 100
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
on March 18, 2025
Posted by: oldlady
actually i am still trying to figure out how to use it.
Response from sharkninja.comBy SharkNinja, March 24, 2025
Hello,
Thank you for taking the time to leave a review.
We'd like to assist you with our Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We'd like to assist you with our Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Filter doesn't last long.
on August 1, 2025
Posted by: Rose
from Dallas, Texas
Gender:Female
After only 3 months of use needs new air filter.
What happened to"never change"…?
What happened to"never change"…?
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 1, 2025
Hello Rose,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your the filters for your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your the filters for your Shark NeverChange. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Does the job
on August 11, 2025
Posted by: Ace!
Gender:Male
Have the big one for the living room and works well. So bought the small one for the bedroom and does good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com