Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo™ All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Brushed Black
Average customer rating
4.7
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
11
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo™ All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Brushed Black
Customer Rating
5
I still love it
on May 4, 2025
Posted by: Satisfied customer
from New Jersey
I waited until now to write a review so I can say what I say with confidence. I’ve had the washer since January and over all I love it. It’s handled everything I’ve thrown at it with ease. My house has 2 adults, one anxiety riddled dog with bowel issues and 3 cats. One of the cats is a vomiter. So my poor washer has seen some things. But everything always comes out clean which is the most ilprotant part. It’s had full sets of bed sheets, comforter, couch covers and large loads. For the most part everything has come out dry. Sometimes the bed sheets are a little damp but that’s because they get tangled up in the fitted sheet. Normal dryers have the same issue. I wish I could say it’s fixed my adhd, but sadly that is unresolved. What it has done is protected my clothes from me leaving them unattended in the wash for days on end. Now when I forget the laundry, at least it’s clean and dry lol. No more mildew for me. My only very minor complaint is that I supposedly can hook my phone up to it and get notifications. I can’t figure that out tbh. But that’s probably a user error. Over all very satisfied. My life is better with this washer and I hope it’s sturdy for years to come.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke runs like a dream
on May 2, 2025
Posted by: Tiffums Sama
from Atlanta, Ga
I just had this model installed in my home and it was one of the easier appliance installs I have experienced this year. Once the delivery team finished install then initated first wash/dry cycle the Bespoke ran like a dream. I had to go back down stairs to ensure tbe machine was still running due to the lack of noise. The unit is also a quaint 44 inches so it relatively fits in any laundry space paired that with it's sleek color design this model is a great edition to any household.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Breezy
on May 1, 2025
Posted by: ashjcass
from Salt Lake City, UT
[This review was collected as part of a promotion.] I have completed about 6 loads so far and I am liking it. The notifications on your phone are great. The clothes are feeling clean. It is easy to pause the cycle to remove the clothes you want to line dry. It is taking a lot of the the thinking and mental burden out of finishing laundry and we can all use less to worry about. Now to add some pretty design in my lame laundry room with the space.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The performance has been frustrating.
on April 19, 2025
Posted by: Edwin
from Washington dc
I’m disappointed with my Bespoke AI Laundry machine. I had high expectations, but the performance has been frustrating. The AI Wash+Dry feature, which is supposed to automatically detect load size and moisture levels, consistently falls short. It often leaves my clothes damp, even after long cycles. I’ve had to run additional dry-only cycles—sometimes up to 1.5 hours—and clothes are still not fully dry. I’ve checked the filters and everything is clean, so that’s not the issue. At this point, it seems only suitable for very light loads like socks and underwear. Definitely not what I expected from a premium appliance marketed as “intelligent.”
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Ricardo, Samsung Care, April 21, 2025
Hi Edwin,
We know how important it is to have a reliable appliance at home. Let us help you with your laundry combo.
Here is a troubleshooting step to solve the drying issue of your AI Vented Laundry Combo. Kindly turn off the “Eco Dry” option using the steps below to see if it resolves the issue.
1. Under the dry level option, select “More” (Arrow).
2. Turn off the “Eco Dry” option.
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148840966) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We know how important it is to have a reliable appliance at home. Let us help you with your laundry combo.
Here is a troubleshooting step to solve the drying issue of your AI Vented Laundry Combo. Kindly turn off the “Eco Dry” option using the steps below to see if it resolves the issue.
1. Under the dry level option, select “More” (Arrow).
2. Turn off the “Eco Dry” option.
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148840966) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 31, 2025
Posted by: Luv2shop121187
from Kentucky
All my life I have wanted one of these and finally I’m able to afford one!! Thank you so much Samsung for making suck great appliances at such great prices to.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Mom’s Answered Prayer
on April 28, 2025
Posted by: MsKaraSweet
from Mount Holly
[This review was collected as part of a promotion.] As a mom of 3 and a nurse, laundry can be a hassle. I’m washing clothes almost everyday. And not all loads are the same. And then I got this beauty (The Samsung Bespoke Vented AI Laundry Come) and life is good! I love that it washes and dries all at once. So I can do a load and know when it’s finished I can start folding instead of loading it into another machine. And the App is equally amazing. I can control and get notifications about the loads while physically not being near the Washer-Dryer. And it works for all manner of loads, from kids clothes to comforters, it handles it all quickly and quietly. I think every mom needs this. I am in love.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A Tech-First Time-Saver
on May 7, 2025
Posted by: lessthanzero26801
from Cleveland
[This review was collected as part of a promotion.] I'll admit I was a bit of a skeptic of all-in-one laundry units. I know some of the early models that came out over a decade ago just seemed like they never washed or dried all that well. I did my homework and read up on the WD90F53AVBUSAA, and one thing that stood out was the fact that it was actually vented. A lot of the ones I looked into before used a heat pump to dry, and it didn't seem very effective. This unit dries as well as a stand alone dryer, and it is extremely quiet to boot. No more buzzing motor sound from my previous dryer. This thing sounds like a normal room fan. The tech side of things is also amazing. I can play videos and music right on the display, which actually resembles a small Samsung tablet. One thing I really love is the detergent/softened reservoir. I can throw my clothes in, set a timer, and my laundry will start and completely finish without me having to think about it. If you have a Samsung TV, it will also give you a pop-up notification that your clothes are done. You can control every function from the Smart Things app as well, which is extremely convenient when you're in a hurry. The onboard AI learns your laundry patterns over time and starts recommending cycles based on your usage history. What else can I say, other than I am no longer skeptical, and actually quite a Samsung all-in-one enthusiast now. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Game changing
on May 7, 2025
Posted by: yvliang148
from San Francisco
[This review was collected as part of a promotion.] This all in one Washer dryer combo with AI technology is a game changer for my family. We normally wash 3 loads of laundry per week but have to spend all day just doing laundry. With this new combo I can put in my laundry and set it to wash at midnight and I wake up with clean laundry ready and I can put in my second load and run errands and it’s clean. All detergent and softener are set in the machine so I don’t need to reload every time. I definitely love this machine. It saves time and money with putting just the right amount of detergent every load. It saves on water too. I will definitely recommend to everyone friend and family.
I would recommend this to a friend!
Written by a customer while visiting The Insiders