Customer Reviews for BISSELL - Steam Shot OmniReach Handheld Steam Cleaner & Sanitizer - White
Customer Rating
1
Major design flaws
on May 18, 2025
Posted by: LNLNJ
This was intended for window and sliding door tracks and upholstered chairs. Unfortunately to keep it going you must hold down the trigger the entire time. This caused severe pain in my thumbs as I had to rotate between using each hand. There should be an off/on switch too.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy BISSELL Consumer Care, May 22, 2025
Thank you for your review of the Steam Shot™ OmniReach™. We apologize for the discomfort you experienced while using the product. Your feedback regarding the trigger mechanism is valuable, and we will take it into consideration for future product improvements. In the meantime, we recommend taking breaks during use to alleviate any strain on your thumbs. If you have any further concerns or need assistance, please contact BISSELL Consumer Care at support.bissell.com. We appreciate your feedback and hope to provide a better experience in the future!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great steamer, uncomfortable to use
on August 4, 2025
Posted by: Madi
from Danville, Va
Gender:Female
I use this steamer on my comforter since it's too big to fit in a washing machine and it works so well. I've also used it to clean multiple things around the house. However, this is not a good steamer for people with carpal tunnel or other hand issues. The way you have to position your hand with your thumb reaching up to hold down the trigger is very uncomfortable and borderline painful. I usually use one hand to hold the machine and the other to hold the trigger down, but that still makes my hands hurt. Once again, it's a wonderful product, just be wary if you have hand issues.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Yes. Would buy again! Quality is "really" top notch!
on February 13, 2025
Posted by: Mike
from Ontario Ohio
Verified Purchase:No
Wife recently purchased this handy steam cleaner. I got the honor of unpacking it and reading the instruction pamphlet.( love to go all thru that before using any product) I am very pleased with the quality of the machine! Didn't think it would be as high of quality as it is. (So much of today's stuff is junk before it's even sold)! This one is GREAT compared to other models out there. Bissell once again , has really done their research and their people made an outstanding machine! Thank you!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Terrible
on February 16, 2025
Posted by: Christina
from Hamilton, Mi
Verified Purchase:No
Hoping it was just the one I got, but straight out of the box it did not work. There was no continuous blast of steam, sometimes no sound at all. Sometimes it would work if I turned it on its side, but I feel like that was a fluke. Did absolutely nothing with the extra tubing attached. Yes, I read the entire manual. After 10 minutes of trying, I gave up.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 20, 2025
Hi Christina. You have a warranty with BISSELL and we're happy to troubleshoot this with you at support.bissell.com!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] The only complaints I have are; I wish there was a wider scrub brush and the grout brush were narrower to fit where the top of the tub meets the wall. The round part doesn't allow the bristles to make full contact with the grout line. It is a lot better than the old one that got recalled. The lid is easier to get on and you don't have to worry about getting it cross threaded letting it leak.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Versatile
on November 26, 2024
Posted by: Muddy paws
from Orlando , Fl
Verified Purchase:No
This steamer heats up quickly and has a variety of attachments to deal with any cleaning task. Extra long cord, too. Have been using the same one for 10+ years and it istill going strong.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Yes I would buy again
on March 10, 2025
Posted by: Chris
from Taylor Michigan
Verified Purchase:No
I love my steamer but after a few times using it the pressure goes weak.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Wow!
on March 13, 2025
Posted by: Simfarm53
from Lubbock Texas area
Verified Purchase:No
This little machine is a game changer! My stove hood was gross! I had tried various products but nothing got it really clean. This little machine changed all that! In a few really bad spots I did spray on some degreaser and then hit it with steam. My vent hood hasn't been this clean since installation!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare