Customer Reviews for ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X with 32GB RAM - 1TB SSD - Iceland Gray
Customer Rating
1
Can't set it up. it freezes
on July 29, 2026
Posted by: heldinvalk
from Canada
Took me a day and still not set up. It freezes. I will return it right away. We are in 2026 and how can a company produce this kind of laptop that does not even open!
Ce portable est vraiment agréable à transporter car il pèse la moitié du poids de ses concurrents. Par contre, le processeur Snapdragon offre une compatibilité limitée avec les applications spécialisées et malheureusement pose aussi des problèmes avec la suite Office 365.
The ordering process and delivery went really well. Unfortunately the first unit we received locked up during some software updates, I suspect a BIOS update. Totally bricked it. Returned it to Bestbuy and had a new one delivered. The setup and update of this one went well and the computer has been great. I would have given it 5 stars if not for the glitch with the first one.
I was thinking of getting a Macbook, but when I found out about A14 I was so amazed with the build and with the performance. The battery life is beyond excellent and so is the performance, this is an ideal laptop for the go
Amazing how light and also sturdy! Watch the programs you would install and make sure they will work with this processor. We think about buying another one in coming years. Screen and sound are great. No need for a touchscreen for me, so this is a no non-sense approach.