Customer reviews from https://www.asus.com
ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X with 32GB RAM - 1TB SSD - Iceland Gray
Average customer rating
4.5
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
8
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - Zenbook A14 14" FHD+ OLED Laptop - Copilot+ PC - Snapdragon X with 32GB RAM - 1TB SSD - Iceland Gray
Posted by: ARSenal
Frequency of use:Daily
Verified Purchase:Yes
Mother board went bad after only two months of use.
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, August 21, 2026
Dear ARSenal,
We regret to learn that you are experiencing issues with your device not powering on. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504016663-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Device Boot Failure or No Display After Boot (Black Screen) https://www.asus.com/support/faq/1014276/
We regret to learn that you are experiencing issues with your device not powering on. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504016663-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Device Boot Failure or No Display After Boot (Black Screen) https://www.asus.com/support/faq/1014276/
Written by a customer while visiting https://www.asus.com
Posted by: DJ F
Frequency of use:Daily
Verified Purchase:Yes
Super light, bright screen with great color and contrast. Hoping the durability promised by ASUS holds true. Nicely lit keys, not just backlite. I haven't been impressed with the HPs I've been buying. This one is so far impressive.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: PRucobo
Frequency of use:Daily
Verified Purchase:Yes
I am loving the laptop especially how lightweight it is
Written by a customer while visiting https://www.asus.com
Posted by: Anne D8
Verified Purchase:Yes
This computer was easy to set up and use. Really simple because I am not a computer literate.
Written by a customer while visiting https://www.asus.com
Posted by: Thia Rose
Frequency of use:Daily
Verified Purchase:Yes
I just purchased my 2nd ASUS Zenbook - only because I needed more RAM for work, otherwise the first is still running great. I've used other brands before, but love the reliability, the feel of the keyboard, and the clarity of the screen that I've found with ASUS. In my opinion, it's the best.
Written by a customer while visiting https://www.asus.com
Posted by: Frank Goovaerts
Frequency of use:Daily
Verified Purchase:Yes
Love it! It's ultra portable (was a bit concerned as my previous laptop was 13), light, nimble. I like the keyboard, display and the face recognition for logon is working great. Happy with the 16G of memory (essential) and the 1T HDD (don't need all that). Screen visibility is good.
Can't speak to copilot as I have not used it (consciously),
Can't speak to copilot as I have not used it (consciously),
Written by a customer while visiting https://www.asus.com
Posted by: Montgomeryjim69
Frequency of use:Daily
Verified Purchase:Yes
Great travel 💻 that does it all. Even multi-player gaming 😀
Written by a customer while visiting https://www.asus.com
Posted by: Jayroder1
Verified Purchase:Yes
So far. Only had it for one week. Weight is amazing and look. Really enjoy that.
Written by a customer while visiting https://www.asus.com