Customer reviews from https://www.asus.com
ASUS - Vivobook S 15 15.6" 3K OLED Laptop - Copilot+ PC - AMD Ryzen AI 9 HX 370 with 32GB Memory - 1TB SSD - Neutral Black
Average customer rating
4.1
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
3
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for ASUS - Vivobook S 15 15.6" 3K OLED Laptop - Copilot+ PC - AMD Ryzen AI 9 HX 370 with 32GB Memory - 1TB SSD - Neutral Black
Posted by: geneg12
Frequency of use:Daily
Verified Purchase:Yes
Fantastic laptop, great feel, high speed and a great display. What I like most is hos light it is and the use of a smal power brick! The high speed will run my Lightroom and Photoshop.
Written by a customer while visiting https://www.asus.com
Posted by: Lucinda
Frequency of use:Daily
Verified Purchase:Yes
Amazing laptop at such an incredible price! So in love with the brightness and volume adjusting features on the touchpad, as well as how light and portable it is!
Written by a customer while visiting https://www.asus.com
Posted by: BobbyG
Frequency of use:Daily
Verified Purchase:Yes
After three days the Laptop would not power on. Had to call support and do a hard reset. it came back up. If this happens again I will be warranting it.
Response from https://www.asus.comBy Leonardo, CLM, June 22, 2025
Hi BobbyG,
It is really unfortunate to hear about the power issues you had with your ASUS laptop, please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We are happy to hear that you resolved the issue, and we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2506024771-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
It is really unfortunate to hear about the power issues you had with your ASUS laptop, please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We are happy to hear that you resolved the issue, and we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2506024771-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Kaiser88
Frequency of use:Daily
Verified Purchase:Yes
Very powerful for a thin and light laptop. Can run AAA games on standard settings just fine. Also does a great job running CAD software. I don’t think there’s a better thin and light laptop with these specs for that price
Written by a customer while visiting https://www.asus.com
Posted by: TylerA
Frequency of use:Daily
Verified Purchase:Yes
Could be a 5 star with one update - Linux Support.
Written by a customer while visiting https://www.asus.com
Posted by: DrewW3b
Frequency of use:Daily
Verified Purchase:Yes
The ASUS Vivobook S15 with the AMD Ryzen AI 9 HX 370 and 32GB of RAM is a powerhouse for productivity. It’s fast, responsive, and handles multitasking with ease. While it doesn’t have touch support, the performance more than makes up for it.
What really stands out is how well this machine pairs with AI tools. Integrating AI into my workflow has been a game-changer—boosting efficiency, creativity, and decision-making. I believe AI knowledge will be essential in the future, and this laptop is more than ready for it.
Written by a customer while visiting https://www.asus.com
Posted by: Ahmed Chaudhry
Frequency of use:Daily
Verified Purchase:Yes
Screen, Keyboard, performance are better than I expected. If a game is running and left tabbed out and idle for 10 mins, laptop gets very slow for some reason. If game is being played, no issues. Valorant Max settings is 180-200fps. High RAM allows me to play heavy modpacks in minecraft at 120 fps no problem. Can run every fps game with great frames. Screen refresh rate gives smooth experience. Great customization features. Lightweight and thin laptop. I really like the OLED screen. Battery time good. I can watch 3-4 movies on battery life no problem. I haven't experienced any problems yet. I received mine 4 days ago.
Written by a customer while visiting https://www.asus.com