Customer reviews from hp.com
HP OMEN - MAX 16" OLED 240Hz Gaming Laptop - Intel Core Ultra 9 275HX 2025 - 32GB Memory - NVIDIA GeForce RTX 5080 - 2TB SSD - Shadow Black
Average customer rating
4.1 out of 5
4.1
(67 Reviews)
Open Ratings Snapshot
Rating breakdown 67 reviews
5 Stars
41
4 Stars
9
3 Stars
5
2 Stars
5
1 Star
7
68%of customers recommend this product. 
(
21 out of 31
)
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Customer Reviews for HP OMEN - MAX 16" OLED 240Hz Gaming Laptop - Intel Core Ultra 9 275HX 2025 - 32GB Memory - NVIDIA GeForce RTX 5080 - 2TB SSD - Shadow Black
Customer Rating
4 out of 5
4
Got it for a great deal
on August 23, 2025
Posted by: Majeh
from New York state
Verified Purchase:Yes
The laptop feels premium and I love the build quality for now. The laptop doesn't feel as snappy as it should for the specs it has. It also needs better temp control.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
very bad experience
on August 21, 2025
Posted by: Danie1992
from New York
Verified Purchase:Yes
Screen flashes when I received it. Had to return it. very bad experience cause I waited for it for so long and what i got is a flaw one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A good laptop
on August 26, 2025
Posted by: rayrayisagoodray
from NJ
Verified Purchase:Yes
One of the most excellent laptop I have ever used. The lights are fancy and the texture looks luxurious.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Great laptop let down by questionable QC
on August 21, 2025
Posted by: Shamik
from Dallas, TX
Verified Purchase:Yes
Pros - Beautiful OLED display, great thermals and incredible specs.
Cons - A bit on the heavier side and not so great battery life (To be expected from a high performance gaming laptop)
After waiting for almost a month for this laptop, I had the keyboard completely fail on me within a week of use. I've used laptops from several brands over the years and I never expected to face this kind of an issue on such a flagship gaming laptop. It's been a hassle waiting for replacement unit and I hope HP can work on preventing such issues in the first place.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great Laptop…Provided It’s Kept Plugged
on January 7, 2026
Posted by: DJ A-Dub
from Bakersfield, CA
Verified Purchase:Yes
I’m a DJ, and like most gamer/workstation laptops , they are not made with the DJ (videos) in mind.
Very difficult to get the video from the USB-C’s to get picked up by the Nvidia GPU if not properly setup before running the software. Forget about using it unplugged or on a dock, the unit practically becomes useless. Everything freezes and or lags, BIG TIME!
Hardware issues I have include the up/down arrow keys being half the size of the other keys and the lack of illumination to the mouse pad. My setups are typically under low to no light areas, and for having so much other illumination on the unit, it is very difficult to see anything or go off of touch to do anything on the pad.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
bad gaming laptop
on December 31, 2025
Posted by: nohphphp
from Seattle, WA
Verified Purchase:Yes
bad bad bad
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Lag a lot
on January 9, 2026
Posted by: Sk1234
Verified Purchase:Yes
It lags a lot on battery power
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Nice, slick, fast...
on September 23, 2025
Posted by: Anonymous
from VA
Verified Purchase:Yes
Not a gamer, but editing RAW pictures...significantly faster then my standard HP laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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