Customer reviews from hp.com
HP OMEN - MAX 16" OLED 240Hz Gaming Laptop - Intel Core Ultra 9 275HX 2025 - 32GB Memory - NVIDIA GeForce RTX 5080 - 2TB SSD - Shadow Black
Average customer rating
4.1 out of 5
4.1
(67 Reviews)
Open Ratings Snapshot
Rating breakdown 67 reviews
5 Stars
41
4 Stars
9
3 Stars
5
2 Stars
5
1 Star
7
68%of customers recommend this product. 
(
21 out of 31
)
Best Buy Privacy Policy
Customer Reviews for HP OMEN - MAX 16" OLED 240Hz Gaming Laptop - Intel Core Ultra 9 275HX 2025 - 32GB Memory - NVIDIA GeForce RTX 5080 - 2TB SSD - Shadow Black
Customer Rating
5 out of 5
5
HP OMEN MAX 16 Review
on January 25, 2026
Posted by: Anonymous
from Nigeria
Verified Purchase:Yes
The HP Omen Max is a sleek, fast, and reliable gaming laptop with excellent build quality. That said, there are a few drawbacks to consider. The laptop tends to run hot, even at idle, and temperatures can reach up to 100°C during gaming. Additionally, it ships with a significant amount of bloatware, and the Omen Gaming Hub is cluttered with features most users don’t find useful. This excess content also slows the app down, making it occasionally unresponsive. There is also some concern about the long-term reliability of the liquid metal thermal solution, particularly the risk of leakage. Although my unit is only one month old, I am still considering repasting with PTM 7950.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great laptop
on August 24, 2025
Posted by: Jared K
from Ohio
Verified Purchase:Yes
Honestly lived up to the hype. It’s a big computer, looks amazing, only downside is the battery life… but it’s a gaming computer so what do you expect? By downside I mean 1 hr of gaming on the eco mode. Don’t expect this to run for hours unplugged. Other than that it is fantastic. I bought a fan stand to keep the temps low and that worked well, no other complaints.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great specs, but disappointing at times.
on December 27, 2025
Posted by: ishraque1998
from Oxford, MS
Verified Purchase:Yes
Pros: Good value for money specification-wise, premium design, great cooling system.
Cons: Slow when switching between internal and dedicated GPUs. Also freezes and randomly shuts down sometimes when under heavy load from gaming.
Overall, it's ok but I was expecting seamless operation for the price. I guess it was too much to ask.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Quiet Quality
on February 5, 2026
Posted by: Traingamer
from Florida
Verified Purchase:Yes
Top notch components. Gets hot even on cooling stand. Still cooler and quieter than the Spectre 360 that burned out after 5 years of moderate use. Much more lively after ripping out included bloatware.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A beast in sheeps clothing!
on August 12, 2025
Posted by: emg1
from NH
Verified Purchase:Yes
This thing is amazing!! The best laptop I've ever had. It puts my old gaming laptops to shame. It has excellent thermal cooling where the components and especially the keyboard stay cool, figuratively. I also like the HP omen software as it is intuitive and extremely customizable. The OLED panel screen is the best I've seen on a laptop.
Not a single complaint or issue so far!
And HP runs the best sales I've seen.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Awesome
on August 16, 2025
Posted by: Anonymous
from New York
Verified Purchase:Yes
Love this laptop almost runs as cool as my pc did but it blue screens when you are running on usb c when battery is low and you are heavy gaming
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Value and Performance
on January 27, 2026
Posted by: JasonTT
from Mineola, NY
Verified Purchase:Yes
It is a very excellent laptop and worth the money. Surprisingly, it is very good with cooling, especially since laptops are not known for that. No need for any overclocking as it has very good performance and details.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Hp is great
on February 27, 2026
Posted by: Anonymous
Verified Purchase:Yes
Love my hp
I would recommend this to a friend!
Written by a customer while visiting hp.com
Showing 9-16 of 35 results 
<< 1 2 3 4 5 >>