Customer reviews from Panasonic
Panasonic - HomeCHEF Connect 4-in-1 Multi-Oven 1.2 Cu. Ft. Microwave, Air Fry, Convection Bake, Broil, with Genius Sensor Cooking - Silver
Average customer rating
4.1 out of 5
4.1
(27 Reviews)
Open Ratings Snapshot
Rating breakdown 27 reviews
5 Stars
17
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
2
73%of customers recommend this product. 
(
8 out of 11
)
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Customer Reviews for Panasonic - HomeCHEF Connect 4-in-1 Multi-Oven 1.2 Cu. Ft. Microwave, Air Fry, Convection Bake, Broil, with Genius Sensor Cooking - Silver
Customer Rating
2 out of 5
2
Great functions that are underwhelming
on June 17, 2025
Posted by: bad1984
from milwaukee, wi
Gender:Male
Purchased roughly a year ago. It's still working and has a lot of functions, but doesn't do any of them well. Our pizza comes out crispy on top and soft on the bottom. Chicken tenders take twice as long as our air fryer and come out soft and not crispy. The only feature that makes this unit worth it, is the auto heat function where it measures humidity. No more guessing on how long to run.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - FTeam PanasonicJune 19, 2025
Hello there! Thank you for sharing your experience after a year of use, we really appreciate the honest and thoughtful feedback! We’re glad to hear the auto heat function has been a helpful feature for you, it’s one we’re proud of, and it’s great to know it’s made your cooking routine more intuitive. Our team is constantly working on ways to improve performance and cooking balance across all features, especially in achieving that ideal crispiness from top to bottom. Your input gives us valuable insight into how we can keep refining the product. We’re grateful you gave our unit a try, and we hope it continues to serve you well in the kitchen!
Written by a customer while visiting Panasonic
Customer Rating
4 out of 5
4
MAGIC MICROWAVE MEALS IN MINUTES
on April 5, 2025
Posted by: MMMM --- GOOD
I just got a 4 in 1 microwave and am really excited about all the options I now have for preparing my meals. The instructions to set up and operate this device are complex and hard to follow but this machine is as magic as the magic pot included,...
Response from PanasonicBy Team Panasonic-CTeam PanasonicApril 7, 2025
Hey there! Thank you for sharing your excitement and feedback with us. We’re thrilled to hear that you’re enjoying the versatility of your new microwave and the magic pot included! We understand that the setup and instructions can sometimes be a bit complex, and we appreciate your patience. Your satisfaction is important to us, and we’re glad to hear that the machine is living up to your expectations. If you ever need further assistance, don’t hesitate to reach out. We appreciate your 4-star review!
Written by a customer while visiting Panasonic
Customer Rating
3 out of 5
3
xx
on February 26, 2026
Posted by: xx
Verified Purchase:Yes
I am Very dissatisfied with the Very unstable glass tray. When I put the enamel tray on it, the tray slides & when I try to take the hot item, I just made it slides and can burn me.
Response from PanasonicBy Team Panasonic - STeam PanasonicFebruary 27, 2026
Hi! Thank you for your feedback. We’re sorry to hear about your experience with the glass tray. Safety and ease of use are very important to us, and we’ll take your comments into consideration as we work to improve our designs.
Written by a customer while visiting Panasonic
Customer Rating
3 out of 5
3
Notes in app recipes are not always saved
on March 10, 2026
Posted by: Ephiking
from Sisters, OR
Gender:Female
Verified Purchase:Yes
Panasonic app does not keep notes consistently when added to saved recipes.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - FTeam PanasonicMarch 13, 2026
Hi there! Thank you for your feedback! We’re sorry to hear about the issue with saving notes in the app and appreciate you bringing it to our attention. Your input helps us improve, and we’ll work on enhancing the app experience.
Written by a customer while visiting Panasonic
Customer Rating
1 out of 5
1
Overpriced microwave
on January 21, 2025
Posted by: JP
from PA
Gender:Female
I bought this 6 months ago, excited about the multifunctionality. The only function it does moderately well is the microwave, and it turns out not to be very powerful. Maybe to accommodate the other settings? Huge disappointment.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic-CTeam PanasonicJanuary 22, 2025
Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Awesome machine!
on October 1, 2024
Posted by: Tracey Talbot
Verified Purchase:Yes
This is our second Panasonic combo oven and I love it! We still use the older one at our TX home, and just bought one for our vacation home in CO. I cook in these more than I use my oven! Highly recommend!
Response from PanasonicBy Team Panasonic-CTeam PanasonicOctober 3, 2024
Hi, Tracey. We are glad to hear that you are enjoying the product, thank you for the 5 stars!
Written by a customer while visiting Panasonic
Customer Rating
1 out of 5
1
One of the worst purchases I have ever made
on April 21, 2025
Posted by: GerryC
from San Diego CA.
Gender:Male
Purchased Aug of 2023. Died yesterday. The "middle" door glass shattered overnight. There are 3 sections of glass Outside, middle, and inside. I don't claim to understand why 3 layers but the outside and inside are still perfect. The middle layer shattered line a vehicle windshield. Since it is out of warranty checked price to fix and found I would need to purchase the entire door assy for close to half what I paid for the microwave, and I would have to wait over a month for the part. This is obviously poor design (or build quality.) I have always been very gentile with door closure. This will be the last Panasonic product I purchase as this is just pathetic for such an expensive product. I really suggest you look elsewhere for a microwave. I would add pic's but the site is not allowing them!
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic-CTeam PanasonicApril 25, 2025
Hello, Gerry! Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced. The behavior you've described is not typical for this unit, and we would like to investigate further. Please contact our Panasonic Consumer Support department at your earliest convenience so we can assist you accordingly.
Written by a customer while visiting Panasonic
Customer Rating
2 out of 5
2
Poor quality air fryer
on June 27, 2025
Posted by: Jerry
from Patterson, NY
Gender:Female
Air fryer does not get hot enough and I can’t even brown bread on the broil setting. A toaster oven works much better. Also, the only knob on the oven has the decal that is peeling off and the oven is only a few months old.
Response from PanasonicBy Team Panasonic - FTeam PanasonicJune 27, 2025
Hello Jerry! Thank you for your honest feedback. We’re sorry to hear that the oven has not met your expectations. It’s important to us that our products deliver both quality and reliability, so your experience with heat levels and the peeling decal is definitely concerning. We appreciate you bringing this to our attention, feedback like yours help us improve both design and quality for future models.
Written by a customer while visiting Panasonic
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