Customer reviews from geappliances.com
GE Profile - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Average customer rating
3.1
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
2
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for GE Profile - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Customer Rating
2
Not worth the price.
on January 27, 2025
Posted by: CW321
from Nashville
A decent microwave, but they decided to remove the useful mute button and replace it with an entirely useless WIFI button. Also the instruction manual does NOT match this model of microwave, so good luck figuring out how to work things using that.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, January 30, 2025
We value this feedback. Your comments regarding your new microwave are extremely important to us. We will be sure to share your input with our product design team for review.
As far as the owner's manual, we're glad to email you a copy. Look for an email from us soon.
As far as the owner's manual, we're glad to email you a copy. Look for an email from us soon.
Written by a customer while visiting geappliances.com
Customer Rating
5
Elegant, Quietly powerful
on March 27, 2025
Posted by: NatJS
from San Diego, California
This understated elegant GE microwave is a perfect fit replacement for our 23 years old GE profile JE1860 1.5 cuft. This PCST22UU1WSS capacity is also 2.2 cuft an increase of 46%. The old trim set can be used as is. The wattage power is also noticeably more effective. The controls are well positioned giving it more inside space. Beautifully designed and manufactured. There's a WiFi function that we still need to find out what it does. 😄
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Grace, GE_Appliances, April 4, 2025
We totally agree!
This microwave has it all—both style and functionality. We love the large capacity, especially the extra-large 16" turntable, which can easily accommodate oversized cookware. And with the Scan-to-Cook Technology, you can take the guesswork out of preparing your favorite frozen meals. Just scan the barcode, and let your microwave do the rest!
We can’t wait for you to try out the WiFi Connect feature! With the SmartHQ app, you can effortlessly monitor your microwave's cook time, power level and more, right from your phone or tablet!
For full instructions, please refer to page 16 of the user manual: https://products-salsify.geappliances.com/image/upload/s--2uUxWBFV--/58b9007f75d4bcf997ce85d66907a17c0692e68b.pdf
This microwave has it all—both style and functionality. We love the large capacity, especially the extra-large 16" turntable, which can easily accommodate oversized cookware. And with the Scan-to-Cook Technology, you can take the guesswork out of preparing your favorite frozen meals. Just scan the barcode, and let your microwave do the rest!
We can’t wait for you to try out the WiFi Connect feature! With the SmartHQ app, you can effortlessly monitor your microwave's cook time, power level and more, right from your phone or tablet!
For full instructions, please refer to page 16 of the user manual: https://products-salsify.geappliances.com/image/upload/s--2uUxWBFV--/58b9007f75d4bcf997ce85d66907a17c0692e68b.pdf
Written by a customer while visiting geappliances.com
Customer Rating
1
DOES NOT fit the trim kit, just newer version. Ugh
on March 14, 2025
Posted by: Bond214
I replaced my microwave with the same version but updated model since my model was no longer manufactured. Virtually identical microwave, but it DID NOT fit my existing GE trim kit. I placed my old broken microwave in the new box and threw it away so I'm not sure if i can return the new one that doesn't fit the trim kit. So unbelievably frustrated.
Response from geappliances.comBy Adrian, GE_Appliances, March 17, 2025
We are honored to have you as a part of the GE Appliances family. We are more than happy to provide guidance with our built-in microwaves and compatible trim kits. All of our trim kits are model-specific, so unless the microwave model that you replaced is exactly the same, it will not be compatible with that unit. If assistance is needed with locating the compatible trim kit, we're here to help.
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on March 6, 2025
Posted by: Hartl
from San Antonio, TX
beautiful look, nicely designed, easy to operate .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Unnecessary planned obsolescence
on March 6, 2025
Posted by: PB10
from Oregon
This is a replacement for a near identical microwave except. It is more cheaply made than the original. Configuration of bottom was changed so new base and trim unit was necessary. The only reason this was changed is to force people to buy an expensive base and trim unit. I see no need for it to have been changed otherwise.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, March 7, 2025
We value this feedback. Your comments regarding the microwave are important to us and will be considered by our product design team for review. In the meantime, we recommend referring to the article below for information on installation:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23087#:~:text=The%20dimensions%20of%20Over%2Dthe,adapter%20should%20also%20be%20used.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23087#:~:text=The%20dimensions%20of%20Over%2Dthe,adapter%20should%20also%20be%20used.
Written by a customer while visiting geappliances.com
Customer Rating
3
Inadequate interior lighting
on April 6, 2025
Posted by: IamLory
from OH
Wish I would have noticed that the interior is dark gray and the interior light is inadequate. The first thing I used the microwave for was boiling a cup of water and I could not see inside to monitor the progress! I tried using a flashlight but it reflects off the door. This is a major design flaw. Also, I never use the WIFI feature on appliances and the WIFI button is a waste of space.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, April 7, 2025
We value this feedback. Your comments regarding your new microwave are important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
A bit of a disappointment
on April 16, 2025
Posted by: Please help666
Stainless steel ring does not fit around the microwave properly causing the door to open with difficulty. Microwave also tends to burn everything in the middle. Never had this happen before.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 17, 2025
We are more than happy to provide guidance with this microwave. This unit is not a built-in capable unit, so we do not offer a compatible trim kit for this model. If you are using a trim kit with this model, that is the cause of the door not properly opening. In regard to the burning in the middle of foods, we recommend scheduling service to properly diagnose this, as this is not normal operation. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com