Customer reviews from geappliances.com
GE Profile - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Average customer rating
3.7
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
15
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
5
72%of customers recommend this product.
(
13 out of
18)
Customer Reviews for GE Profile - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking and Scan to Cook Technology - Stainless Steel
Customer Rating
2
Not worth the price.
on January 27, 2025
Posted by: CW321
from Nashville
A decent microwave, but they decided to remove the useful mute button and replace it with an entirely useless WIFI button. Also the instruction manual does NOT match this model of microwave, so good luck figuring out how to work things using that.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, January 30, 2025
We value this feedback. Your comments regarding your new microwave are extremely important to us. We will be sure to share your input with our product design team for review.
As far as the owner's manual, we're glad to email you a copy. Look for an email from us soon.
As far as the owner's manual, we're glad to email you a copy. Look for an email from us soon.
Written by a customer while visiting geappliances.com
Customer Rating
3
Unnecessary planned obsolescence
on March 6, 2025
Posted by: PB10
from Oregon
This is a replacement for a near identical microwave except. It is more cheaply made than the original. Configuration of bottom was changed so new base and trim unit was necessary. The only reason this was changed is to force people to buy an expensive base and trim unit. I see no need for it to have been changed otherwise.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, March 7, 2025
We value this feedback. Your comments regarding the microwave are important to us and will be considered by our product design team for review. In the meantime, we recommend referring to the article below for information on installation:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23087#:~:text=The%20dimensions%20of%20Over%2Dthe,adapter%20should%20also%20be%20used.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23087#:~:text=The%20dimensions%20of%20Over%2Dthe,adapter%20should%20also%20be%20used.
Written by a customer while visiting geappliances.com
Customer Rating
3
Inadequate interior lighting
on April 6, 2025
Posted by: IamLory
from OH
Wish I would have noticed that the interior is dark gray and the interior light is inadequate. The first thing I used the microwave for was boiling a cup of water and I could not see inside to monitor the progress! I tried using a flashlight but it reflects off the door. This is a major design flaw. Also, I never use the WIFI feature on appliances and the WIFI button is a waste of space.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, April 7, 2025
We value this feedback. Your comments regarding your new microwave are important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
A bit of a disappointment
on April 16, 2025
Posted by: Please help666
Stainless steel ring does not fit around the microwave properly causing the door to open with difficulty. Microwave also tends to burn everything in the middle. Never had this happen before.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 17, 2025
We are more than happy to provide guidance with this microwave. This unit is not a built-in capable unit, so we do not offer a compatible trim kit for this model. If you are using a trim kit with this model, that is the cause of the door not properly opening. In regard to the burning in the middle of foods, we recommend scheduling service to properly diagnose this, as this is not normal operation. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
confused and disappointed
on July 1, 2025
Posted by: PistolKC
The microwave is a mix between very basic and moderately featured. The selections offer options without onscreen definitions, and some offer nothing more and seem to over heat the item. For example the melt/soften offer options, but there is no definition to assist with the selection. The beverage choice has zero power or size offering, and always boils the large cup if left for the entire time. For the price I had expected a bit more from GE.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, July 8, 2025
We appreciate your feedback, and we are more than happy to highlight some general information regarding the features of this microwave. We have provided an explanation of some microwave features such as beverage and melt/soften and how to use these features on pages 14 and 15 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--2uUxWBFV--/58b9007f75d4bcf997ce85d66907a17c0692e68b.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Great update
on December 14, 2025
Posted by: liz20255
from naperville IL
[This review was collected as part of a promotion.] great upgrade of the previous model- quiet attractive. love the pizza and melt options
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
The sensor works great
on May 18, 2026
Posted by: JonRol
This is a nice upgrade for my old microwave. The sensor is really neat like automatically warming Pizza or cooking potatoes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good...
on June 23, 2026
Posted by: el toro52
Quiet unit with plenty of features. Sensor features are great. Warms food warmed evenly and not over done. Great capacity with plenty of controls without too many buttons or options.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com