Customer reviews from cafeappliances.com
Caf - 1.5 Cu. Ft. Convection Countertop Microwave with Sensor Cooking and Built in Wi-Fi - Stainless Steel
Average customer rating
3.7
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
8
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
3
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for Caf - 1.5 Cu. Ft. Convection Countertop Microwave with Sensor Cooking and Built in Wi-Fi - Stainless Steel
Customer Rating
3
Sorry
on March 16, 2025
Posted by: alan12345
We tried convection roasting a chicken. The cafe got so hot to the touch you had to use an oven mitt to open the door. Also, the door had to be replaced within the first two weeks
Response from cafeappliances.comBy Adrian, GE_Appliances, March 18, 2025
We are so sorry that this microwave/convection oven has not lived up to your expectations. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Works well for 4 years then stops working.
on September 17, 2025
Posted by: HollyDiego
This is the 3rd microwave (same model) since 2017. First one stopped working March 2021. Bought another one. It stopped heating and turntable didn't work. Now this is the 3rd one. They only last 4 year and are very expensive. It's the only one that fits my space.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Dianna, Cafe Appliances, September 18, 2025
We're sorry to hear about the trouble you have been having with your unit. We would like to assist with this and gather some more information. An agent will be reaching out to you via email. Please respond at your earliest convenience. We look forward to connecting with you.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Worked 3-1/2 years
on December 25, 2025
Posted by: Jambo
Really liked the microwave when it worked. Recently, it randomly resets to a longer time (sometimes several resets) when cooking. A new control panel costs 1/4 of the price of a new microwave. Disappointing.
Response from cafeappliances.comBy Don, Cafe_Appliances, December 31, 2025
We'd like to review this situation further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Looks pretty. Wish your appliances would last
on October 4, 2025
Posted by: Bpctgfdv
This is our 3rd microwave in 10 years. And u guys only offer a 1 year warranty. We have had so many problems. Scariest one is microwave automatically turns on when we shut the door!
Response from cafeappliances.comBy Tierra, Café_Appliances, October 6, 2025
We are sorry to hear that your previous microwaves didn't operate as expected. We see that you've been working with our Consumer Relations team. We will be sure to pass this feedback along to your Case Manager.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Disposable appliance
on November 22, 2025
Posted by: TKF2
from Naples, FL
[This review was collected as part of a promotion.] Third one in 7 yrs, 2nd one in 2 yrs. Disappointed
Response from cafeappliances.comBy Julia, Cafe, November 24, 2025
We're sorry to hear you've had past issues with this microwave model. If you have any issues, please reach out to our Bodewell service team for further assistance. You can call them at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule a service appointment online here: https://www.geappliances.com/ge/service-and-support/service.htm. If you need any assistance, they're best equipped.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Died in 2 years
on December 7, 2025
Posted by: kasim75
We had this for 2 years and it totally broke. The tray no longer rotates and it no longer heats. For the price should last much longer than 2 years.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, December 8, 2025
If you have not already done so. disconnect power to the microwave for 2-3 minutes to reset the electronics. That said, we would like to review your situation further and have sent you an email requesting additional information in order to do so. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Extreme machine
on July 20, 2025
Posted by: Joseph K
We purchased the microwave without me knowing what this thing really was. It's a microwave, I throw in something to warm up and I'm done. The price threw me off, but after getting it set up and watching the Mrs. do her thing, it changed my mind. Convection cooking too? Cooking with it and the bigger jobs are in the new Cafe range cooking. I see time saver. I am a believer now.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Company!
on December 16, 2024
Posted by: GoPascal
Smart Convection is the way to these days and GE has never let me down.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com