Customer Reviews for Amana - 24 inch Front Control Built-In Dishwasher with Dark Interior, Large Capacity, 59 dBA - Stainless Steel
Customer Rating
1
Poor Followup and Management
on March 20, 2026
Posted by: Brentmac
[This review was collected as part of a promotion.] I bought this 4 months ago and it failed in three months of minimal use.
It is one month since it failed and it is still not operating.
Poor communication, Backorder parts, minimum followup, and just poor management.
I bought another brand for my home a month ago and decided not to be part of the Amana frustration again !
Response from amana.comBy Consumer Care, March 20, 2026
It’s disappointing when your Dishwasher isn't working as it should be. We sincerely apologize for the inconvenience and would love to help you get this resolved! Please reach out to us directly through any of these options: Facebook: https://www.facebook.com/AmanaBrand/ Live Chat: https://www.amana.com/resources/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) Customer Service USA: 1-866-616-2664 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937515. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I'm so happy with my new Amana Dishwasher - great value. The dishwasher that stopped working was 4 x as much and there were issues with the stainless front. The rust accumulated so bad that our cleaning service didn't even want to try & clean it. Thanks Amana for a wonderful new machine
[This review was collected as part of a promotion.] This dishwasher was so easy to install, and it works extremely well. Dishes come out clean, the unit is quiet when running. I would recommend this dishwasher to anyone I know.
[This review was collected as part of a promotion.] Works well but the drying option leaves some room for improvement. Still very grateful to not do dishes by hand for our large family!
[This review was collected as part of a promotion.] I bought my Amana a month ago based upon customers reviews, and I can now happily add my own good rating to the others. The dishwasher is basic but dependable, quiet, and gets dishes clean that my old dishwasher didn't. The racks give me plenty of room to load a full load, and the dishes all still get clean even when packed fairly tightly. This is a hardworking, capable machine and I am glad to have made the choice to purchase it.
[This review was collected as part of a promotion.] I Got my Brand New Amanda Dishwasher in Jan. The technician put it in and said it need a valve my other Dishwasher was a Magtag.i Go through my Home Warranty I had to pay another service fee to the plumber. He changes it.it still does not work.call ef back now I'm speaking to someone Amana sent the pump is Broke They need to order a part 3 weeks later they can't find a part for a Brand new Dishwasher.Now it's March there coming out on March 17 too look at it...so I should have Bought The May tag.Not Impressed.
Response from amana.comBy Consumer Care, March 16, 2026
It’s disappointing when your Dishwasher isn't working as it should be. We sincerely apologize for the inconvenience and would love to help you get this resolved!
Please reach out to us directly through any of these options: Facebook: https://www.facebook.com/AmanaBrand/ Live Chat: https://www.amana.com/resources/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) Customer Service USA: 1-866-616-2664 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 934081. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Really like it! Cleans better and is easier to use than our old Maytag. Simple, easy, dishes are done in an hour. Reliable.