Customer reviews from Hatch
Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Cocoa
Average customer rating
4
(1,782 Reviews)
Rating breakdown 1,782 reviews
5 Stars
1,073
4 Stars
177
3 Stars
207
2 Stars
120
1 Star
205
Customer Reviews for Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Cocoa
Customer Rating
4
Nice for building a routine, but the app is very confusing
on February 25, 2026
Posted by: Amaya G.
I really love the wind down feature in the ability to set your nighttime routine. The different lights are really beautiful and I like being able to have the sunrise before the alarm goes off.
I would just say the app is incredibly confusing sometimes. I honestly had to go on TikTok to see how other people built their routines… it was confusing setting stuff to go before or after one another, and I didn’t find the explanations to be all that helpful from the intro guide when I first downloaded the app. I do like overall that this has given me a better wind down routine in a reminder for when my night time routine is starting. Even my animals love it.
Written by a customer while visiting Hatch
Customer Rating
2
Good luck getting it to consistently connect
on February 25, 2026
Posted by: Kelton H.
I have had the hatch for about three and a half weeks now and I have only been able to access the app three times and it actually work. Otherwise, it gives an error code to reset it as it is not connecting to the WiFi. I have reset it in all the ways I can find are possible online probably about 15-20 times and still no luck. I tested it under another WiFi network, same thing. It will one night turn on in the evening but not “switch” to the next section of the routine and some mornings the light will come on at random times but other mornings, nothing.
Written by a customer while visiting Hatch
Customer Rating
3
I like the clock and concept, but. . .
on February 26, 2026
Posted by: Nathan F.
I like the clock and concept, but the meditations need work. Even with the subscription, there are a limited number of subpar options that are more distracting than helpful in my opinion.
Written by a customer while visiting Hatch
Customer Rating
5
Improved my sleep schedule!
on February 27, 2026
Posted by: Olivia S.
Absolutely love my Hatch. It has improved my sleep schedule so much! The sound quality is so impressive. Having the light wake me up is a game-changer as well. Wish I had one sooner. Would definitely recommend it as a gift.
Written by a customer while visiting Hatch
Customer Rating
5
It takes too much time
on February 27, 2026
Posted by: JEFF H.
It takes too much time to pick a sound and configure any routines. A new focus group needs to be organized and this app needs a whole makeover.
Written by a customer while visiting Hatch
Customer Rating
5
Got this for my sister
on February 28, 2026
Posted by: Holly V.
Got this for my sister and dad for Christmas presents and they both love !! Buying another for a friend
Written by a customer while visiting Hatch
Customer Rating
2
Not worth the price
on March 1, 2026
Posted by: Kimberly T.
This was a Christmas present for my daughter. She has used it for two months. She has told me that at least 3-4 times a week it is just static. She has to unplug it and plug it back in to get it to work. Unacceptable for the cost of the unit! Would not recommend.
Written by a customer while visiting Hatch
Customer Rating
5
Best Alarm Clock Ever
on March 2, 2026
Posted by: Evie G.
I've always had trouble waking up in the morning. I would average about 5-10 snooze hits every time. With Hatch, it doesn't even cross my mind to hit the snooze since I am so well rested throughout the night. The wind-down routine has been a game changer for when I need to get into bed. I am now excited to dedicate my night time routine to a phone-less, more meditative ambiance. It genuinely has improved my sleeping routine and I have more energy throughout the day.
Written by a customer while visiting Hatch