Customer reviews from Hatch
Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Putty
Average customer rating
4
(1,475 Reviews)
Rating breakdown 1,475 reviews
5 Stars
914
4 Stars
130
3 Stars
161
2 Stars
99
1 Star
171
Customer Reviews for Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Putty
Customer Rating
5
this device has enhanced my
on January 13, 2024
Posted by: jacqueline b.
this device has enhanced my sleeping pattern immensely!
Written by a customer while visiting Hatch
Customer Rating
1
Glitchy alarm, sadly disappointed :(
on January 15, 2024
Posted by: Erin L.
I was SO excited for this gift, everyone said it changed their life so I had high expectations. We’ve given it a shot for a few weeks, and when it works… it’s great.
However, the Hatch has had numerous issues glitching, and not working when needed. I’ve found a work-around from online recommendations, but I’m tired of having to unplug and restart the Hatch every few days. I’m also tired of waking up to a back-up phone alarm because the Hatch didn’t go off. The light typically turns on as scheduled, but the problem is the sound often does not work. Yes, there has been updates but the updates have had no effect on the issue. It’s really disappointing, because this “alarm” is really expensive to not work. If it did work consistently, I would happily give the Restore 5 stars.
However, the Hatch has had numerous issues glitching, and not working when needed. I’ve found a work-around from online recommendations, but I’m tired of having to unplug and restart the Hatch every few days. I’m also tired of waking up to a back-up phone alarm because the Hatch didn’t go off. The light typically turns on as scheduled, but the problem is the sound often does not work. Yes, there has been updates but the updates have had no effect on the issue. It’s really disappointing, because this “alarm” is really expensive to not work. If it did work consistently, I would happily give the Restore 5 stars.
Written by a customer while visiting Hatch
Customer Rating
1
Not happy can’t figure out how to return
on January 16, 2024
Posted by: Karen D.
My mother purchased this for me for Christmas and I wasn’t aware that I had to pay a yearly subscription for an app to use this device fully. We currently are trying to find how to return it but unfortunately for my 77-year-old mother this has been nearly impossible to do.
Written by a customer while visiting Hatch
Customer Rating
1
I haven’t been able to set it up
on January 17, 2024
Posted by: CATHERINE K.
I’m incredibly frustrated with the set up process. I was really looking forward to getting my Hatch, but I have to change my WiFi password to get it working.
Written by a customer while visiting Hatch
Customer Rating
5
Amazing, life changing honestly
on January 17, 2024
Posted by: Kelly L.
I went from having such a hard time waking up each day to enjoying the peaceful wake up. I now usually wake up before the actual sound alarm goes off but with the gradual light increase. So thankful and will refer to everyone and anyone.
Written by a customer while visiting Hatch
Customer Rating
5
Love my Hatch!
on January 18, 2024
Posted by: Anna H.
Before I started using my Hatch, I used to dread getting out of bed and it would be so easy for me to accidentally fall back asleep. Now it is so much easier to wake up and stay awake with the bright, seemingly natural light from my Hatch. It's also wonderful to wake up with calm ocean sounds rather than the typical alarm sounds on my phone. I truly love my Hatch!
Written by a customer while visiting Hatch
Customer Rating
5
Obsessed!!
on January 18, 2024
Posted by: Natasha M.
I love my Hatch alarm! Helps me calm down for bed and feel rested when I wake up! I still am amazed how the light and change of sound wakes me in the mornings!
Written by a customer while visiting Hatch
Customer Rating
2
The display doesn't work well
on January 19, 2024
Posted by: Connie Z.
The display doesn't work well when I want to see the time.
The nighttime event is ok - I took me about this long to adjust the settings.
The AM tools are difficult to time and I haven't been waking up to them.
Written by a customer while visiting Hatch