Customer reviews from Hatch
Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Putty
Average customer rating
4
(1,447 Reviews)
Rating breakdown 1,447 reviews
5 Stars
896
4 Stars
129
3 Stars
157
2 Stars
97
1 Star
168
Customer Reviews for Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Putty
Customer Rating
1
Light has cloth covering so
on August 16, 2023
Posted by: Sarah A.
Light has cloth covering so it isn’t as bright to wake you up
Written by a customer while visiting Hatch
Customer Rating
5
love love love love love.
on August 17, 2023
Posted by: Emily K.
love love love love love. Makes the bedtime vibes so good and aesthetic and I sleep like a baby 😍😍
Written by a customer while visiting Hatch
Customer Rating
5
Great improvement from the first!
on August 17, 2023
Posted by: Alexa R.
I am enjoying this one better than the first restore. So far no glitches! It works like a charm.
Written by a customer while visiting Hatch
Customer Rating
5
Night time ritual
on August 17, 2023
Posted by: Faye H.
Having the night time ritual of turning on soothing sounds and lights has replaced my otherwise disruptive TV using. I always fall asleep before my pink noise kicks in.
Written by a customer while visiting Hatch
Customer Rating
2
Brightness control doesn’t work
on August 17, 2023
Posted by: Thomas O.
New model is an improvement over the prior one but some features don’t work like the brightness controls which are supposed to be above/below the clock. I haven’t been able to get them to work which forces you to use the app which took several tries to change the brightness.
Written by a customer while visiting Hatch
Customer Rating
5
We love it! It’s the
on August 17, 2023
Posted by: Carly M.
We love it! It’s the best for her sleep routine and I love how the are so many customizations from the sounds and the lights.
Written by a customer while visiting Hatch
Customer Rating
5
Replacement for Original Restore
on August 17, 2023
Posted by: Annie A.
We got this as a replacement for the first Restore. The Restore 2 is definitely the way to go! We love the additional sounds: falling asleep is much more peaceful now. The sunset and sunrise and sounds make this worth every bit. Falling asleep and waking up is a better experience. The buttons always respond, and the app works well.
Written by a customer while visiting Hatch
Customer Rating
5
I love Hatch
on August 17, 2023
Posted by: Caroline C.
I don't usually write reviews, but I am taking the time to do so because of the excellent customer service I have received from Hatch. I had the last version of the Hatch and after getting a new wifi system at our house I was having a terrible time trying to get it synced with the new network, so I ultimately gave up on it and hadn't used my Hatch in months. I was frustrated but didn't reach out for support. Instead, a week or so later, I got a proactive message from the team at Hatch that they saw recent records of me having connectivity issues and wanted to send me a new Hatch 2 for free!? I kind of thought it wasn't real but to my surprise, a new Hatch 2 showed up.
I have never gotten service like this and it really just made me want to use my Hatch more and support the Hatch company. Plus, I really love my Hatch 2. It was a breeze to set up and looks very sleek. I keep it across the room so I have to actually get up to turn my alarm off and it really helps me wake up and not snooze my alarm so many times like I used to do with my phone. Thank you to the Hatch team for being so generous with my new Hatch 2!!!
Written by a customer while visiting Hatch