Customer reviews from Hatch
Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Putty
Average customer rating
4
(1,782 Reviews)
Rating breakdown 1,782 reviews
5 Stars
1,073
4 Stars
177
3 Stars
207
2 Stars
120
1 Star
205
Customer Reviews for Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Putty
Customer Rating
1
Just Okay
on March 3, 2026
Posted by: Devon S.
While I love the aesthetic and sunrise alarm, I do not like the subscription or the fact that a lot of the wake up songs contain "Hatch" it's a little pushy and weird.
Written by a customer while visiting Hatch
Customer Rating
3
Looks nice, want to like it more, requires silly subscription for basic functioning
on March 3, 2026
Posted by: Lauren L.
I really wanted to love this product, and I feel like simple changes to functionality would get it there. But it seems like Hatch is so focused on the subscription (requiring it at sign up?! making basic functionality worse without it?!). It is just too app reliant, when the whole point is to get away from my phone.
(1) You are required to sign up for a subscription (for an alarm clock?) at sign up, no exceptions.
(2) There is no way to start the night sound/routine from just device. You have to start it from the app on your phone, UNLESS you have paid for said subscription above and have a "bedtime routine"
(3) The app is not intuitive or easy to use. Hatch really needs to invest in UX.
(4) What should be an intuitive physical device (the Restore) does not actually work like it should. I can't touch a button to start my nighttime routine. I can't touch a button to see the time at night (despite a video saying I could?).
Written by a customer while visiting Hatch
Customer Rating
3
App accessibility
on March 5, 2026
Posted by: Malayna H.
I love the item itself however the app is such a headache to navigate that I may look for other options
Written by a customer while visiting Hatch
Customer Rating
5
Love it
on March 13, 2026
Posted by: Elizabeth M.
I love it it helps me fall asleep and wake up early
Written by a customer while visiting Hatch
Customer Rating
5
Love love love
on March 17, 2026
Posted by: Carlee S.
I will never go back to a phone alarm again! It’s the most peaceful and natural way to wake up.
Written by a customer while visiting Hatch
Customer Rating
5
For the first time in
on March 17, 2026
Posted by: Brittany C.
For the first time in my life, I am able to put down my phone and wind down before bed. Also if I have to use the bathroom at night, I am able to quickly fall back asleep and not be tossing and turning like I had been before getting restore. It has also made me a morning person and I have never been one. Thank you Hatch
Written by a customer while visiting Hatch
Customer Rating
4
Needs better scheduling
on March 20, 2026
Posted by: Ryan T.
Excellent device, especially for the morning light sunrise. I really wish it had an option to set a schedule for white noise and skip the Unwind options, similar to the kid versions
Written by a customer while visiting Hatch
Customer Rating
3
Limited
on March 23, 2026
Posted by: Marjorie I.
There are so many options but I know certain frequencies help me sleep and unfortunately the extensive hatch library doesn’t have it. It would be nice to have some custom wwwa sounds added to my library or stream my sleep sounds from my phone to my device.
I would also love to have an assertive mode where it advices me when bedtime is, then exclaims it’s bedtime! And finally starts playing a default song/sound (like jeopardy music ) indicating it’s waiting on me. Then when I start the bedtime sequence it is happier and reassures me with some chimes.
This second part might be too much to ask but would be nice to implement.
Written by a customer while visiting Hatch