Customer reviews from Hatch
Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Greige
Average customer rating
4
(1,782 Reviews)
Rating breakdown 1,782 reviews
5 Stars
1,073
4 Stars
177
3 Stars
207
2 Stars
120
1 Star
205
Customer Reviews for Hatch - Restore 3 Sunrise Alarm Clock, Sound Machine and Smart Light - Greige
Customer Rating
3
Not worth it without the subscription
on January 11, 2026
Posted by: Annette M.
I do like the machine and the sunrise/sunset. However, without a subscription you only get two samples for falling asleep to. I was disappointed in the lack of supplied unwind options. So, if you don't want to pay for the subscription I'd do a cheaper option.
Written by a customer while visiting Hatch
Customer Rating
5
Great product
on January 12, 2026
Posted by: Jessica K.
This has really helped my sleep routines. Having a set lighting/sound scheme to trigger my brain to unwind has helped a lot. And not having a jarring cell phone waking me up every morning has helped me wakeup easier and not feel so drowsy first thing in the morning.
Written by a customer while visiting Hatch
Customer Rating
1
Can’t connect so minimal sounds
on January 12, 2026
Posted by: Tammy F.
I bought this for my teen. When she went to connect this herself our internet was down. My husband tried to help but found it’s connected to a subscription to have all the features. I bought it thinking she did the research and for that price I didn’t think there would be an ongoing monthly fee. Very disappointed.
Written by a customer while visiting Hatch
Customer Rating
4
Love the hatch
on January 13, 2026
Posted by: Ella C.
I’ve been a loyal Hatch customer for three years now. While I love almost everything about it, I wish there was a more simple way around difficult wifi connections. My hatch won’t connect to my apartment’s enterprise wifi. I would recommend Hatch to everyone as it has significantly improved my sleep, except if you attend a university or live in a building with enterprise wifi.
Written by a customer while visiting Hatch
Customer Rating
4
Love my Hatch
on January 13, 2026
Posted by: Stacy C.
We love our Hatch. It helps us wind down and wakes us up with ease. I wish there were more wind down options to choose from. Some of the stories are not very long.
Written by a customer while visiting Hatch
Customer Rating
1
Will not connect to the wifi
on January 13, 2026
Posted by: Nicole C.
I purchased 2 of these clocks for Christmas. One of them I was able to connect with ease, the other I have worked on for over 3 hours trying to get it to connect to the Wifi. It will not connect. I have done all the trouble shooting and did the reset and nothing works. I would like a refund or a new clock sent to me. . . very frustrating considering the cost!
Written by a customer while visiting Hatch
Customer Rating
1
App is HORIBLE
on January 13, 2026
Posted by: Casey R.
The app has very, very little options for a true meditation for morning or night. It's very clunky and hard to use, making the device almost unusable. I thought there would be far more things to do, far easier. Every time I try to perfect or change anything, it glitches.
Written by a customer while visiting Hatch
Customer Rating
4
Hatch 3
on January 14, 2026
Posted by: Cassie C.
I am enjoying my hatch restore 3 but frustrated with app struggles!
Written by a customer while visiting Hatch