Customer reviews from PetSafe
PetSafe - Outlast 60 oz Pumpless Pet Fountain - White
Average customer rating
4.3
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
75
4 Stars
19
3 Stars
5
2 Stars
2
1 Star
10
31%of customers recommend this product.
(
4 out of
13)
Customer Reviews for PetSafe - Outlast 60 oz Pumpless Pet Fountain - White
Customer Rating
1
Quit working the same night I bought it
on November 25, 2024
Posted by: no fountains that work
from NA
Gender:Male
Worked for 5 hours then the red light started blinking saying water was low when in fact it was full.
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe® Product Support, November 27, 2024
We're so sorry to see that you're having difficulty with your fountain! So that we can troubleshoot with you and see what could be causing this unusual issue, please contact our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
5
Works great
on July 5, 2024
Posted by: shawnac1
[This review was collected as part of a promotion.] This pet fountain is really nice and easy to use. My cat loves it and it has filter that removes impurities for healthier water for you pet. Easy to set up and the size is perfect
Response from influenster.comBy PetSafe® Product Support, July 5, 2024
Thank you so much for sharing this experience with us! We're so happy to hear that your cat loves this fountain.
Written by a customer while visiting influenster.com
Customer Rating
5
Dog
on July 5, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This product showed up on my page as a product for a cat but I wanted to try it anyways because I have a dog and knew it would also work for her and guess what? she loved it!
Response from influenster.comBy PetSafe® Customer Care, July 6, 2024
Thank you so much for sharing your experience! We love to hear how much your pup is loving their fountain!
Written by a customer while visiting influenster.com
Customer Rating
5
My cats love it!
on July 6, 2024
Posted by: kristene41_6868
[This review was collected as part of a promotion.] This water fountain is an amazing invention! It’s pumpless and very effective! It’s durable and holds up very well. It’s easy to clean and take care of. My cats love it.
Response from influenster.comBy PetSafe® Product Support, July 7, 2024
We love that your cats are loving the Outlast fountain as much as we do! Thanks so much for sharing your experience with us, Kristen!
Written by a customer while visiting influenster.com
Customer Rating
5
Effective water bowl system!
on July 6, 2024
Posted by: summerm158
[This review was collected as part of a promotion.] This device is versatile and a great size for my small dog (19 lbs). It is very effective at refilling and maintaining his water levels. It appears to be durable and will last!
Response from influenster.comBy PetSafe® Product Support, July 7, 2024
We love to hear that the fountain is the perfect size for your small pup! Thank you for sharing your review.
Written by a customer while visiting influenster.com
Customer Rating
4
Works good
on July 6, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Seems durable, very effective, size size, filters water for fresh water, and keeps dirt and hair out of the water, seems to be safe for my cats. My cats kinda didn't know what to think of it because nine makes a sound while it's one.
Response from influenster.comBy PetSafe® Product Support, July 7, 2024
Thank you for sharing your review! Some cats can take a little time to get used to a fountain, if they've not used one before. We're happy to help with tips and tricks to help your kitties' transition! If you would like you can reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/s/
Written by a customer while visiting influenster.com
Customer Rating
5
cat is obsessed
on July 7, 2024
Posted by: breei1
[This review was collected as part of a promotion.] I love this! The sound is very quiet yet calming. And my cat wasn’t so sure about it at first but now he loves it! It’s the perfect size for him and fountain is super durable. I would definitely recommend!
Response from influenster.comBy PetSafe® Product Support, July 7, 2024
We're so happy to see your cat's enjoying his new fountain! Thank you so much for sharing this review with us!
Written by a customer while visiting influenster.com
Customer Rating
5
A quality pet fountain with a filter and a sound my cat loves!
on July 7, 2024
Posted by: torid50
[This review was collected as part of a promotion.] It’s going to take some getting used to, but my cat already loves it! The second I plugged it in she started watching the water and was very curious. My dog didn’t know what to do with herself but I can tell my cat is going to love it. It’s a really quality fountain with clear instructions and even has a filter so they get the freshest water possible, which I appreciate since I have to use a brita for my own water in my area. It is pretty large so it would be great for anyone with several pets or even a vet or shelter
Response from influenster.comBy PetSafe® Product Support, July 8, 2024
We love to hear how quickly your cat took to their new fountain! We appreciate you sharing your experience with us.
Written by a customer while visiting influenster.com