I am fairly new to this watch but: The fit is not good, band is terrible and buttons hard to access/use. The settings are really hard to use with a very confusing button activity. Choices on setup of the screen are very limited and not intuitive. All in all it is the worst purchase I have made in a very long time, Maybe at half the price I would be willing to tolerate this thing but I doubt it. I am looking at it now and do not understand what some of the indications even mean on the face. Yes I have gone through all of the videos and instructions. Most of this stuff cannot be changed. Also no assistance available.
I was looking for a watch with GPS on it. The GPS is easy to use, but the smart phone features are too broad. Would be nice to limit my alerts to just the important ones to just text, calls, and e-mail.
Been using this watch for about a month as a replacement for a lower model Instinct watch that I lost on a trip to Africa. I hike, cycle, ski...and a few other things. The GPS works everywhere, as did the older model. I like to keep track of my activities and export them to STRAVA. Everything works flawlessly. The health metrics are also a nice to have feature. Got this watch on sale and its worth every penny.
Bought a month ago and don’t work as good as expected
Response from GarminBy Garmin, Care, October 21, 2025
Hi, there! If you are having a product issue I would recommend contacting our Product Support team. Our phone number for North America is 1-800-800-1020. The office is opened Monday through Friday, between 7am - 7pm Central Time.