Customer reviews from bestbuy-ca
Costway - Full-Automatic Laundry Wash Machine Washer/Spinner with Drain Pump - White and Black
Average customer rating
2.5
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
1
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
5
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for Costway - Full-Automatic Laundry Wash Machine Washer/Spinner with Drain Pump - White and Black
Customer Rating
3
After 4 months of use
on October 19, 2023
Posted by: Fe
from Vancouver
Dripping a lot of water front the bottom
I already contact the seller
I will update
I already contact the seller
I will update
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Leaking water
on November 14, 2022
Posted by: Bob
from Toronto
I bought it beginning of the year, it worked very well, but for the last two months it has been leaking water. Hopefully this can be fixed !
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
DONT WASTE YOUR MONEY
on July 13, 2021
Posted by: IAN
from burnaby
I used this machine for 6 month. The spinner is fell of. The screw that connect spinner and machine is out of shape. I called BestBuy and Costway for warranty. They said the warranty only 30 days. That is ridiculous. Since the part is substandard, the machine couldn't be repaired. DONT WASTE YOUR MONEY to buy any product from Costway. POOR QUALITY PRODUCT and POOR WARRANTY POLICY.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
I'm so disappointed to buy an old thing!
on December 1, 2021
Posted by: fanny
from toronto
I bought it and found that someone had used it. I was disappointed. There was still water in it, everywhere, and it was not clear whether it could work.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Just received
on December 12, 2019
Posted by: JN
from Burns Lake
Shipping was fast, and came earlier than expected. Used the machine for the first time last night. Had to make adjustments to the hose fitting, fortunately we had some different fittings at home and it was a fairly easy fix. Machine worked efficiently and clothes came out very clean. It used a bit more water than I expected, but with some more uses I'm sure I will figure out how it works best!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Very hard to connect
on April 6, 2021
Posted by: Larry
from Toronto
poor machine, hardly to find a coupling to connect to the kitchen faucet. don't you suppose to include the basic coupling in the package? or at least you indicate the diameter of the pipe? when I buy the coupling from amazon, which is common use for most wash machines, it doesn't fit your GD pipe.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Just recieved
on December 3, 2019
Posted by: Hannah
from Dartmouth
Just got my new portable washing machine, seems like a great little machine, but the water hose does not fit my sink, so I haven't been able to test it out yet.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Amazing buy at great price!
on February 4, 2022
Posted by: ML
from Ontario, Canada
This EP22761 Giantex Costway portable washer works exactly as intended. It was our first portable washer, and we are kicking ourselves for not getting it years ago. The 7.7 lb capacity is perfect for small-medium loads. No more breaking your back hand washing delicates in the bathtub. We hesitated at first because we never heard of this brand or seller, but the price for the quality couldn't be beat in Canada, so we gave it a shot. It is the only automatic portable washer in this price range that we could find with a lint tray, drain pump (extremely important, as the gravity drain hoses require you to drain downwards), and not fully plastic on the inside. Upon arrival, we were happy to see that there was no water inside unlike what some other buyers mentioned. It was packaged securely and we opened it easily by cutting the plastic straps, which allowed us to then lift the cardboard up to reveal the washing machine. It was light enough that 1 girl could carry it up and down stairs with some effort. The seller included an adapter for attaching the inlet hose to the bathroom/kitchen faucet, which worked for our faucet, but keep in mind it depends on the faucet opening size, so might not work for you. We unscrewed and removed the aerator from our bathroom faucet, then screwed the provided adapter onto the faucet. Then we attached the inlet hose by pressing the white cap area, which allowed us to "clip" it onto the adapter. The setup was confusing at first because the instructions are oddly worded in English. There is a rectangular black plastic piece that is meant to be throw away and we only figured that out after watching YouTube videos. The other flat black piece is the base cover and we weren't able to screw in all the nails because the holes weren't aligned perfectly, but we got most of the nails in to keep the base cover secure enough. After the setup, we propped up the machine on a sturdy wood side table beside the sink so that the drain hose doesn't have to pump water all the way up from the ground (trick from YouTube). We read online that there would be more water left in the drain hose that can't be pumped into the sink if you keep the washer on the ground. There are multiple settings for different sizes and types of loads, which all work well. The machine shakes like a regular sized washer, but it doesn't jump around or shake violently, so stays on our side table safely. Overall, we have used it 3 times since we bought it 1 month ago and it works perfectly without us needing to buy any additional adapters. Thanks Costway!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca