Customer reviews from Samsung US
Samsung - 55” Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
39
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for Samsung - 55” Class QN70F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Great Picture But User Experience Needs Work
on May 29, 2025
Posted by: RJBlack
from Bryn mawr
[This review was collected as part of a promotion.] This tv gives our family a big upgrade compared to the 10 year old model it replaced. It is smaller but has a larger screen.
Unboxing was easy. The stand goes together in a snap. There was a little more wobble in the legs then I would have preferred but it seems stable. I am not a big guy but I was able to get the tv onto the stand by myself.
My initial installation was to a cable box. That was easy and worked well enough. I then downloaded my cable providers streaming app to ditch the cable box. This was a little more challenging. Once I got the app installed on the tv I was able to stream. Unfortunately the tv likes to default to the Samsung plus channel offerings. This is not something I use and getting to the streaming app is not intuitive or consistent. Ideally I would want to default to streaming.
Picture quality is great and so is the sound. Loading Amazon prime or Netflix is so much faster than my old tv.
My bigger gripe is with the remote. It looks like it was patterned after an MP3 player. It is way too small and will easily get misplaced. The minimalist design is not appreciated. With a number pad I can enter a 4 digit change in 2 seconds without one I have to scroll around to enter each number. It is error prone and takes much much longer. There are icons on the remote with obscure icons. No included manual so I will have to go online to figure them out. The microphone icon seems like what I would use to enter voice commands but it wants to open Alexa.
Still a great tv but needs to be more user friendly for those of us that aren’t tech wizards.
Unboxing was easy. The stand goes together in a snap. There was a little more wobble in the legs then I would have preferred but it seems stable. I am not a big guy but I was able to get the tv onto the stand by myself.
My initial installation was to a cable box. That was easy and worked well enough. I then downloaded my cable providers streaming app to ditch the cable box. This was a little more challenging. Once I got the app installed on the tv I was able to stream. Unfortunately the tv likes to default to the Samsung plus channel offerings. This is not something I use and getting to the streaming app is not intuitive or consistent. Ideally I would want to default to streaming.
Picture quality is great and so is the sound. Loading Amazon prime or Netflix is so much faster than my old tv.
My bigger gripe is with the remote. It looks like it was patterned after an MP3 player. It is way too small and will easily get misplaced. The minimalist design is not appreciated. With a number pad I can enter a 4 digit change in 2 seconds without one I have to scroll around to enter each number. It is error prone and takes much much longer. There are icons on the remote with obscure icons. No included manual so I will have to go online to figure them out. The microphone icon seems like what I would use to enter voice commands but it wants to open Alexa.
Still a great tv but needs to be more user friendly for those of us that aren’t tech wizards.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, May 29, 2025
RJBlack,
Thank you for sharing your experience. While your QN70F TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you press the mic button on your remote and Alexa app opens, this means your voice assistant has not yet been setup. To begin, you’ll need to select which Voice Assistant you’d like to use to help control your TV, and ensure your TV is connected to the internet.
After selecting your preferred Voice Assistant, you can adjust settings by going to: Settings > All Settings > Advanced Features > Voice > Voice Assistant
Once activated, just press the Microphone button on your remote to search for content, adjust the volume, or navigate menus using your voice.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience. While your QN70F TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you press the mic button on your remote and Alexa app opens, this means your voice assistant has not yet been setup. To begin, you’ll need to select which Voice Assistant you’d like to use to help control your TV, and ensure your TV is connected to the internet.
After selecting your preferred Voice Assistant, you can adjust settings by going to: Settings > All Settings > Advanced Features > Voice > Voice Assistant
Once activated, just press the Microphone button on your remote to search for content, adjust the volume, or navigate menus using your voice.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
4
A MUST WATCH
on June 1, 2025
Posted by: Sandman
[This review was collected as part of a promotion.] Picture quality is precise. It's everything that I was looking for to purchase!
I'm most likely gonna go out and buy another 14 my office next season!!
I'm most likely gonna go out and buy another 14 my office next season!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv
on June 2, 2025
Posted by: Pede83
[This review was collected as part of a promotion.] The Samsung qn70f is one of the best and awesome TV I have ever owned. Beautiful picture and color it puts out, I love it.
Value
5
Written by a customer while visiting Samsung US