Customer reviews from whirlpool.com
Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Electric Freestanding Range- Air Cook Technology, No Preheat Air Fry, Quick Preheat - Black
Average customer rating
3.9
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
72
4 Stars
35
3 Stars
24
2 Stars
14
1 Star
14
54%of customers recommend this product.
(
38 out of
71)
Customer Reviews for Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Electric Freestanding Range- Air Cook Technology, No Preheat Air Fry, Quick Preheat - Black
Customer Rating
5
So easy to use!
on May 3, 2025
Posted by: TheJoan
[This review was collected as part of a promotion.] Really like the new range and microwave! So many new features for us
Written by a customer while visiting whirlpool.com
Customer Rating
2
Burners not hot enough
on May 1, 2025
Posted by: BarbR
from Wisconsin
Very disappointed in this range. The oven is fine but the burners take a long time to heat. They barely get hot enough on HI to boil water. My old smoothtop stove boiled great on setting #8 and would boil over at setting #10. This stovetop does not get hot enough to boil over. I would not recommend this range.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 716555.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 716555.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Glass top range
on April 30, 2025
Posted by: Gina
from Missouri
[This review was collected as part of a promotion.] I bought this range on the 16 of April of 2025 and am very disappointed in it, no manual was included and when I signed up in Whirlpool it said will take up to 10 days for my account to be active.. It is a glass top and says not to use anything but soap and water on it. Not happy with it at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 1, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64242xB8C or Instagram http://spr.ly/64262xBD6. When responding, please include your contact information and reference case #716243.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282xBD8
http://spr.ly/64292xBDD
http://spr.ly/64202xBDE
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64242xB8C or Instagram http://spr.ly/64262xBD6. When responding, please include your contact information and reference case #716243.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282xBD8
http://spr.ly/64292xBDD
http://spr.ly/64202xBDE
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy
on April 25, 2025
Posted by: PJ49
[This review was collected as part of a promotion.] We are very happy with our range. It preheats very fast which we like.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great looking range with great techonology options
on April 25, 2025
Posted by: Lisa21
from Iowa
[This review was collected as part of a promotion.] I had my new range installed about a month ago. I like how the range is connected to my WiFi and how I can control the range with an app on my phone. That's a great option! When using my stovetop, I am surprised by how long it takes to boil a pot of water when compared to the Amana convection white cooktop range I owned for 21 years. When using the air-fry options, I have found that they do not airfry as well as my countertop air fryer. I like to convection bake, but I am uncertain if I need to reduce the heat and the temperature when air-baking. Is there a visual tutorial for using the convection and airbake options? Also, I am worried about scratching the black cooktop. Is there a certain type of pan that should be used on the cooktop to reduce the chance of scratches? My previous, 21-year-old Amana white cooktop didn't show scratches from pans. This makes me worried about keeping the black glasstop looking nice. One last question I have is why my range didn't come with a broiler pan. When I have purchased ranges in the past, they always came with a broiler pan.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fun to us
on April 24, 2025
Posted by: Doscentavos
[This review was collected as part of a promotion.] I really like this oven. It is extremely easy to use. The stove top with its micro technology is easy to maintain, and the programmable oven makes it fun to use. It also has great self cleaning options.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Oven stinks
on April 23, 2025
Posted by: bill63
This is a good stove but Whirlpool does quite a few really stupid things. They put about 7 stickers inside the oven that are useless and hard to remove. If you miss one or two of them because of their location they stink up the house as soon as you turn the oven on. Whirlpool, you should rethink this, its dumb.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Regret not getting basic range with basic features
on April 12, 2025
Posted by: TP2025
[This review was collected as part of a promotion.] Hard to keep clean. High maintenance. Too much work
Written by a customer while visiting whirlpool.com