Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Smart Electric Freestanding Range with Air Cooking Technology, No Preheat Air Fry, High Speed Preheat Oven - Stainless Steel
Average customer rating
3.9
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
70
4 Stars
33
3 Stars
23
2 Stars
13
1 Star
13
53%of customers recommend this product.
(
34 out of
64)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Smart Electric Freestanding Range with Air Cooking Technology, No Preheat Air Fry, High Speed Preheat Oven - Stainless Steel
Customer Rating
1
Glass top range
on April 30, 2025
Posted by: Gina
from Missouri
[This review was collected as part of a promotion.] I bought this range on the 16 of April of 2025 and am very disappointed in it, no manual was included and when I signed up in Whirlpool it said will take up to 10 days for my account to be active.. It is a glass top and says not to use anything but soap and water on it. Not happy with it at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 1, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64242xB8C or Instagram http://spr.ly/64262xBD6. When responding, please include your contact information and reference case #716243.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282xBD8
http://spr.ly/64292xBDD
http://spr.ly/64202xBDE
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64242xB8C or Instagram http://spr.ly/64262xBD6. When responding, please include your contact information and reference case #716243.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282xBD8
http://spr.ly/64292xBDD
http://spr.ly/64202xBDE
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features and works well!
on June 12, 2025
Posted by: North side stove lover
[This review was collected as part of a promotion.] I love how quickly the burners cook food and evenly too. The wipe off coating works well. I just clean up as soon as I can using water then drying with a microfiber cloth. It gets it as clean as new!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Easy clean cooktop is wonderful
on July 5, 2025
Posted by: None
[This review was collected as part of a promotion.] Bought it within a month and enjoying its performance and ease use
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't get fooled
on July 10, 2025
Posted by: Eric
Do not buy takes 30 min to boil water and take lid off loose boil. Have had 2 service calls, service techs say not working right but when they call whirlpool techs they say fine. Now takes hour to cook dinner that use dc to take 25 min. Been on phone hours with whirlpool with no resolve, what happened to backing yo u r product 100 percent.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750132
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750132
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 9, 2025
Posted by: Deise's range
[This review was collected as part of a promotion.] I bought this range about a month ago, I cannot change the time. Also, I am unable to connect to the wifi. Otherwise, I have enjoyed using the stove and oven.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed.
on July 10, 2025
Posted by: Jan’s
[This review was collected as part of a promotion.] We bought this a week ago, tried air frying chicken wings. The fan that’s supposed to circulate the air barely turns so the wings didn’t seen to air fry. Never got Christy. Don’t think the works right.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 750405
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on July 14, 2025
Posted by: Su001
from Lakewood CO
[This review was collected as part of a promotion.] I bought this a month ago and I am very disappointed about how hard it is to clean. Because of advertising I bought the stove mainly because it’s supposed to be easy to clean. It’s much harder to clean and keep clean than I thought it would be.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
well made great features
on July 15, 2025
Posted by: frankie1
[This review was collected as part of a promotion.] i had bought a Frigidaire stove nothing but trouble had 8 months two repairs later they argue to finally took it back absolutely a piece of junk now i went back to whirlpool best thing i could of done very happy
Written by a customer while visiting whirlpool.com