Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Smart Electric Freestanding Range with Air Cooking Technology, No Preheat Air Fry, High Speed Preheat Oven - Stainless Steel
Average customer rating
3.9 out of 5
3.9
(154 Reviews)
Open Ratings Snapshot
Rating breakdown 154 reviews
5 Stars
70
4 Stars
33
3 Stars
23
2 Stars
14
1 Star
14
52%of customers recommend this product. 
(
34 out of 66
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Smart Electric Freestanding Range with Air Cooking Technology, No Preheat Air Fry, High Speed Preheat Oven - Stainless Steel
Customer Rating
2 out of 5
2
Ehh.... Not sure I am that happy with it.
on March 20, 2026
Posted by: VMWD
from USA
[This review was collected as part of a promotion.] I bought this a week ago. And the stovetop already has pitting on it. I have only cleaned it as directed, no harsh chemicals or anything. Very frustrated when you spend a grand on something you expect better quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareMarch 23, 2026
We value your time and would like to look into the concerns with your Electric Range.
We have a handy Owner Center that can help with information on cleaning the ceramic glass cooktop on your Range.
http://spr.ly/6421B6woNh
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6422B6wo46
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6423B6wo4B
Instagram: http://spr.ly/6424B6wo48
Live Chat: http://spr.ly/6426B6wo4E (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 937616.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Multiple Repairs
on March 23, 2026
Posted by: CookieMomma
from Minnesota
Purchased this for my mom in Fall 2026 because it had all the features she was looking for. Will be having the 3rd repair done next week. Ventilation was installed wrong, oven would overheat the unit and I would need to pull it out and unplug to turn it off. Now the oven door is locking and you can not get it to open. Unhappy with the quality of this product. Maytag has always been our go to brand. Extremely disappointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareMarch 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938876.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
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