Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Air Cooking Technology - Fingerprint Resistant Stainless Steel
Average customer rating
4
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
61
4 Stars
30
3 Stars
16
2 Stars
9
1 Star
10
57%of customers recommend this product.
(
26 out of
46)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Air Cooking Technology - Fingerprint Resistant Stainless Steel
Customer Rating
3
Slow burners
on March 10, 2025
Posted by: Nannie
from Tn
[This review was collected as part of a promotion.] Still trying to figure it out. Not happy with the burners hard to get a pot of water for pasta to come to a boil and also come back up to a boil don’t really know what the problem might be but not real happy with it. Seems ok for sautéing or a small amount of liquid. Oven is going to take some getting used to also.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Help!
on March 11, 2025
Posted by: Fedup
[This review was collected as part of a promotion.] I don't know how to lower the broiling temperature from 550 degrees to 350 degrees, which I always
did on my previous range. Also, it took a good ten minutes for the serviceman to set the clock time
on the new range. Now it is daylight savings time, and I don't know how to change the time. There is
NO clock button! And no User manual!
did on my previous range. Also, it took a good ten minutes for the serviceman to set the clock time
on the new range. Now it is daylight savings time, and I don't know how to change the time. There is
NO clock button! And no User manual!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Range model/serial number, and reference Case # 692473.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the range
on March 11, 2025
Posted by: Mickey
from Indianapolis IN
[This review was collected as part of a promotion.] I like the range. It works well, a bit of a learning curve to use it. Haven't used air fry yet. However, it's very hard to keep the stove top looking unblemished. We are very careful when we heat something, but it was marked after the first time we used it. Affresh does clean it, with lots of elbow grease.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice features - but?
on March 11, 2025
Posted by: Bill
I've had this range for 3 days now and while I like its looks I have noticed some problems. No reasonable user guide was included. I've had glass top ranges for over 25 years and the top on this one seems like it will be much harder to clean and will show wear in a very short time. I bought it only due to the "griddle zone" and that works well. Whirlpool needs to spend some time on a booklet that better describes the features on the control panel, they did include a mostly useless installation manual in a couple of languages that talk about leveling, etc. I think most people have their new ranged professionally installed and my installer didn't need the manual. I needed something that explained the control panel a little better and that didn't exist.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
slow to boil
on March 21, 2025
Posted by: nannie
from Tn
[This review was collected as part of a promotion.] Have had this a few weeks now and am not at all satisfied with it. First off it is very hard to get a pot of water or anything liquid to boil. The air fryer oven feature doesn't work as I think it should. Thought it was maybe just I needed to get used to it, but so far it just isn't what I expected.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 25, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 697495.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 697495.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lose weight with a smart range!
on April 3, 2025
Posted by: RS74
[This review was collected as part of a promotion.] This range really looks nice, especially when the top is clean. If that is all I expected from the appliance I'd be happy. I have used electric ranges in the past with success mostly because they were simple and predictable.
Our range came with no documentation or manual. Attempts to learn how to use the range have been unfruitful both online and with the Whirlpool helpline. The controls are handsome and responsive, what they do is a mystery to me. I have learned to allow an extra 30 to 45 minutes to meal preparation time. Apparently a Smart range and is smart enough to know I need to lose some weight and it is helping me by making cooking more time consuming and frustrating. It is possible that with consumer friendly documentation this range could be quite good.
Our range came with no documentation or manual. Attempts to learn how to use the range have been unfruitful both online and with the Whirlpool helpline. The controls are handsome and responsive, what they do is a mystery to me. I have learned to allow an extra 30 to 45 minutes to meal preparation time. Apparently a Smart range and is smart enough to know I need to lose some weight and it is helping me by making cooking more time consuming and frustrating. It is possible that with consumer friendly documentation this range could be quite good.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 8, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/6427FS0Wd or Instagram http://spr.ly/6428FS0We. When responding, please include your contact information and reference case #703948.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/6429FS0W5
http://spr.ly/6420FS0Wg
http://spr.ly/6421FS0W9
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/6427FS0Wd or Instagram http://spr.ly/6428FS0We. When responding, please include your contact information and reference case #703948.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/6429FS0W5
http://spr.ly/6420FS0Wg
http://spr.ly/6421FS0W9
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great looking range with great techonology options
on April 25, 2025
Posted by: Lisa21
from Iowa
[This review was collected as part of a promotion.] I had my new range installed about a month ago. I like how the range is connected to my WiFi and how I can control the range with an app on my phone. That's a great option! When using my stovetop, I am surprised by how long it takes to boil a pot of water when compared to the Amana convection white cooktop range I owned for 21 years. When using the air-fry options, I have found that they do not airfry as well as my countertop air fryer. I like to convection bake, but I am uncertain if I need to reduce the heat and the temperature when air-baking. Is there a visual tutorial for using the convection and airbake options? Also, I am worried about scratching the black cooktop. Is there a certain type of pan that should be used on the cooktop to reduce the chance of scratches? My previous, 21-year-old Amana white cooktop didn't show scratches from pans. This makes me worried about keeping the black glasstop looking nice. One last question I have is why my range didn't come with a broiler pan. When I have purchased ranges in the past, they always came with a broiler pan.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Glass top range
on April 30, 2025
Posted by: Gina
from Missouri
[This review was collected as part of a promotion.] I bought this range on the 16 of April of 2025 and am very disappointed in it, no manual was included and when I signed up in Whirlpool it said will take up to 10 days for my account to be active.. It is a glass top and says not to use anything but soap and water on it. Not happy with it at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 1, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64242xB8C or Instagram http://spr.ly/64262xBD6. When responding, please include your contact information and reference case #716243.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282xBD8
http://spr.ly/64292xBDD
http://spr.ly/64202xBDE
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64242xB8C or Instagram http://spr.ly/64262xBD6. When responding, please include your contact information and reference case #716243.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282xBD8
http://spr.ly/64292xBDD
http://spr.ly/64202xBDE
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com