Great little smoker. Uses very little pellets. Really only 2 things I would change, taller lid, it's not tall enough for a turkey. Second the felt liner around lid keeps coming off. But I really do love using it. Would definitely buy again.
Brand new purchase. Right out of the box, the lid insulation was glued to the body in one spot and it tore the insulation. After initial burn in, I'm getting ER1 and can't use the smoker. I'm not doing repairs myself on a brand new unit. My full size 700 series has been great. This thing, not so much.
No, I would not recommend this to a friend.
Response from Pit Boss GrillsBy Customer Care, July 3, 2026
We understand how frustrating it is to receive a new unit with damage out of the box and an error code preventing use. We can help review the ER1 issue and the lid insulation concern so your smoker can be properly evaluated and supported. Please contact Pit Boss CARE at (480) 923 9630 for assistance.