Customer reviews from Pit Boss Grills
Pit Boss - Table Top Pellet Grill - Black
Average customer rating
3.7
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
17
4 Stars
6
3 Stars
3
2 Stars
1
1 Star
7
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Pit Boss - Table Top Pellet Grill - Black
Customer Rating
4
Need a couple of parts
on April 20, 2025
Posted by: Hooter
from Nebraska and Arizona.
Gender:Male
I bought this 2 years ago and it's worked pretty well. the problem I have is the felt smoke seal on the lid has fallen off and is soaked with oils and I need a replacement. Other than that the temperature does fluctuate some but that is normal. It doesn't have a lot of space but for two people it works good, If they had made it about 4 inch's longer I wouldn't have to cut a rack of ribs in half!
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Smoke level is excellent
on May 4, 2025
Posted by: ToneDope
from Fallbrook, CA
Gender:Male
I had a Traeger Ranger which sucks because the display started malfunctioning and I couldn't tell the temperature after about 5 uses. I bought this model because of the size as I have a large Traeger but need something smaller for smaller meats. So far I've had about 15 cooks and it works like a charm. It holds the temperature, auger works great , and has great smoke. I wish Pit Boss makes a portable stand with a shelf but overall best small smoker IMHO.
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Auger quit working
on May 6, 2025
Posted by: Joseph B
Used my grill one time and now I can’t get it to feed pellets without jamming. I’ve tried more multiple types of pellets with the same result
Response from Pit Boss GrillsBy Gavin, CARE Team, May 12, 2025
It sounds like your auger assembly may be jammed internally. Try clearing the pellet hopper and auger tube, and make sure you're using dry, consistent pellets. If the issue persists, feel free to contact our Pit Boss CARE Team at (480) 923 9630 for further assistance!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Great camping smoker
on May 10, 2025
Posted by: Robert L
Great for camping, or any kind of travel, especially when you wanna smoke or grill on the go. Very affordable price.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Good support and a sturdy product.
on May 19, 2025
Posted by: fcmusician
Bought this in 2022. Had a problem with the temp control . Made a call and talked to a very friendly support person. Told him the problem. Gave him the serial number and where I bought it . No other questions were asked. and it was sent to me in less than a week. Non stop cooking since then. Love it.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Auger
on May 25, 2025
Posted by: David W
The auger stopped working after about 24 total hours of actual use.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
WORST!
on May 25, 2025
Posted by: Sam1992
from Keysville, GA
Gender:Male
WORST SMOKER EVER! We just bought this and it worked fine for the prime and burn off for first use but now it’s throwing error codes and shutting off!
No, I would not recommend this to a friend.
Response from Pit Boss GrillsBy Gavin, CARE Team, May 26, 2025
We appreciate you sharing this experience and definitely understand your frustration. It sounds like your unit has had several issues since day one, and we agree that shouldn’t be the case. Our CARE Team is here to help make things right and ensure you’re not stuck with a grill that isn’t performing. Please reach out to us directly at (480) 923 9630 so we can fully review the case and explore the best next steps with you.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Error
on May 26, 2025
Posted by: OB4215
Just bought the mahogany tabletop smoker, couldn’t even smoke one meal on it. Continually throws a fan error code. I’ve checked every wire connection, cleaned the probe and the pot, and checked the control board multiple times. Nothing. Just error code after error code.
No, I would not recommend this to a friend.
Response from Pit Boss GrillsBy Gavin, CARE Team, May 31, 2025
Thanks for letting us know, OB4215. Fan error codes usually mean there’s an issue with airflow. Please make sure the combustion fan is running freely and nothing is blocking it.
If everything looks clear but the error continues, please contact Pit Boss Customer CARE at (480) 923-9630 for further assistance and possible warranty parts.
If everything looks clear but the error continues, please contact Pit Boss Customer CARE at (480) 923-9630 for further assistance and possible warranty parts.
Written by a customer while visiting Pit Boss Grills