Response from Pit Boss GrillsBy Customer Care, August 14, 2026
We understand the frustration with experiencing temperature fluctuations while using your grill. We appreciate you sharing these details and would be happy to help troubleshoot the issue. Please contact Pit Boss CARE at (480) 923 9630 for assistance.
Thought it was a great purchase. All I get is error codes since new. Turn it on and come back later and err. Nothing has been dependable since I bought it.
No, I would not recommend this to a friend.
Response from Pit Boss GrillsBy Customer Care, August 14, 2026
We understand the frustration with experiencing repeated error codes and unreliable operation since purchasing your grill. We appreciate you sharing your experience and would be happy to help troubleshoot the issues you are experiencing. Please contact Pit Boss CARE at (480) 923 9630 for assistance.
I got this to gift for Father’s Day to my husband. We have been using it pretty regularly. From tri tips to brisket, we have done it all. It’s really the best smoker/grill for the outdoors. We have been RV’ing full time and we just love the simplicity of it! My husband can even take it to work with him (oilfield/crane operator) and grill his own for lunch/dinner.
Set to smoke and wait 10 minutes close the lid and temp just keeps on rising til I finally turn it off? Sure would like to know what the problem might be.