Customer Reviews for Pit Boss - Table Top Pellet Grill - Black
Customer Rating
1
Auger quit working
on May 6, 2025
Posted by: Joseph B
Used my grill one time and now I can’t get it to feed pellets without jamming. I’ve tried more multiple types of pellets with the same result
Response from Pit Boss GrillsBy Gavin, CARE Team, May 12, 2025
It sounds like your auger assembly may be jammed internally. Try clearing the pellet hopper and auger tube, and make sure you're using dry, consistent pellets. If the issue persists, feel free to contact our Pit Boss CARE Team at (480) 923 9630 for further assistance!
I had a Traeger Ranger which sucks because the display started malfunctioning and I couldn't tell the temperature after about 5 uses. I bought this model because of the size as I have a large Traeger but need something smaller for smaller meats. So far I've had about 15 cooks and it works like a charm. It holds the temperature, auger works great , and has great smoke. I wish Pit Boss makes a portable stand with a shelf but overall best small smoker IMHO.
I bought this 2 years ago and it's worked pretty well. the problem I have is the felt smoke seal on the lid has fallen off and is soaked with oils and I need a replacement. Other than that the temperature does fluctuate some but that is normal. It doesn't have a lot of space but for two people it works good, If they had made it about 4 inch's longer I wouldn't have to cut a rack of ribs in half!
Love the size & portability of this PitBoss tabletop smoker. Perfect for a good size roast, whole chicken. Love the different types of cooking allowed from indirect to direct heat- great for a portable smoker.
Auger is free and cleaned out and stopped working. Can get it to turn slightly but then stops.
Response from Pit Boss GrillsBy Gavin, Pit Boss CARE Team, April 15, 2025
Hey Aaron, It sounds like there might be a blockage or a mechanical issue preventing the auger from working properly. Even though you've cleaned it out, sometimes smaller pieces of debris or residue can still cause issues.
We recommend checking the auger motor and ensuring the connection is secure and that there’s no debris or damage preventing its movement. If the problem persists, it may be worth reaching out to Pit Boss Customer CARE at (480) 923 9630 for further assistance. Don’t forget, Pit Boss offers a 5-year parts warranty, so they’ll be able to help you get it sorted!
This is by far the most inconsistent cooking device I've ever used. It came to me with a broken fan, so I had to get that replaced. Now it struggles to come up to temp without overheating, so I'm pretty sure the temperature probe is bad. When I use it, there's about an 80% chance it is either going to overheat and shut itself off, or just never get up to temperature.