Auger worked during priming at first use, then nothing
on October 5, 2025
Posted by: Andrew B
Very upset that my smoker doesn’t work out of the box and that I need to take it apart.
Response from Pit Boss GrillsBy Gavin, CARE Team, October 11, 2025
Hey Andrew, we’re sorry to hear about the trouble you’re experiencing with your smoker. Feel free to give our CARE Team a call at (480) 923-9630 so we can walk you through troubleshooting and get your smoker working properly.
Bought this grill wood I bought my new camper at the end of July. I decided to go this route because I know multiple people with PB grills and they all love them, and I loved mine! Until the second weekend of November and something with the auger crapped out and I was left with no grill at the campgrounds.
Response from Pit Boss GrillsBy Gavin, CARE Team, October 4, 2025
Thanks for sharing your experience, Joshua! We understand how frustrating it can be to have the auger stop working, especially while camping. Please reach out to our CARE Team at (480) 923-9630 so we can help get you back to grilling quickly.
Had the older portable smoker and ended up selling it to a buddy because I bought a comp 1250 and ended up missing it so much it’s great when you want to cook something small
Just bought the Electric Table Top Smoker Model PB150PPS and have only used it once so far. I like the ease of use and it appears well made. Latches create a good seal that prevents smoke from escaping from around the lid. Didn't come with a heat probe (which I thought it did) so I will be buying one today. Seems to produce just the right amount of smoke. As I said I one used it once and that was for hamburgers (which i've never smoked before). They turn out very good, just the right amount of smoke flavor. Will be smoking shrimp and chicken later this week. My previous smoker was a charcoal bullet smoker and this electric PitBoss is alot easier with no mess or hassle. Just carry it out to a table and begin smoking. It is portable but at the same time it does weigh 40 pounds so for some people it may not be portable. I bought this smoker after seeing my daughter had one and how easy it was to use and how good the smoked food tasted. With it's temperature settings, it can also be used as an oven with smoke added. The cooking surface is not that large so it's better suited for 1-2 people or a family but not a large family gathering.