Customer reviews from Samsung US
Samsung - 55 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
112
4 Stars
24
3 Stars
3
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for Samsung - 55 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
This productis an amazing gaming tv
on October 15, 2025
Posted by: Nobody19999
[This review was collected as part of a promotion.] I bought things tv becauseit is the best gamingtv made. It comes with a console that you can play every playy game, Xbox, Most Nintendoand most computer games. The 4k and *k quantum liquid display gives the best gamingpicturethere is made as of 2025. The tv is expensivebut we'll worth it. It comes with a gaming console that connectsusing clear fiber optic wires which is way bettythan hdmi in this scenario.You can use your Playstation 4 and 5 remki. Or your Xbox remote. Kf not Samsusells a one fit all that works for all 25 to 50k games. If your a serious gamer this is the top.of the line. I just bought another
This one is a 50 inch.
This one is a 50 inch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV but
on October 15, 2025
Posted by: Land123
[This review was collected as part of a promotion.] I absolutely love this TV and it is everything I ever wanted, but it is not the best TV for the price unless you are someone like me who is willing to give up a oled panel for my TV looking like a gorgeous piece of art.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
T&C updates useless
on August 1, 2025
Posted by: Mike C
from Jacksonville FL
T&C updates cause TV not to work. Buyer beware of Samsungs poor management of TV after purchase. You are required to activate a Samsung account and are at their mercy of the units operation
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, August 1, 2025
Hi Mike C,
Thanks for sharing your review of Samsung’s Frame TV. We appreciate your feedback and will be sure to pass it along to the appropriate teams.
If there’s anything we can ever assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your review of Samsung’s Frame TV. We appreciate your feedback and will be sure to pass it along to the appropriate teams.
If there’s anything we can ever assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
It's Great, but....
on July 25, 2025
Posted by: Pattman
[This review was collected as part of a promotion.] Great TV! Lots of customizations and options. My only issue is the "blues"... When I'm watching a show and let's say it's in a club setting. When the blue lights radiate onto a person, the blue color has an overpowering color on the skin of the people. It can become very annoying in some circumstances... Other than that, a wonderful TV!
Value
4
Response from Samsung USBy Samsung Specialist, July 25, 2025
Hi Pattman,
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
We also recommend adjusting Color Booster Pro under Expert Settings. It uses AI to enhance each scene with deeper color, richer detail, and more lifelike vibrancy in real time.
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
We also recommend adjusting Color Booster Pro under Expert Settings. It uses AI to enhance each scene with deeper color, richer detail, and more lifelike vibrancy in real time.
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t get it.
on August 19, 2025
Posted by: LloydMK
from San Francisco
Couldn’t believe the poor quality of the picture. I seen all these great reviews and went for it but boy what a mistake. It’s not exactly a cheap tv so if you’re looking for a cheap tv in a nice picture frame then by all means waste your money.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, August 20, 2025
Hi LloydMK,
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on November 23, 2025
Posted by: Kyle b
Terrible product impossible to actually watch tv with a million different connections and constant freezing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, November 24, 2025
Kyle b,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Image quality is great - execution of hardware not
on November 5, 2025
Posted by: WillG4
[This review was collected as part of a promotion.] The quality of the image on the S03FA QLED 4K TV is excelllent. I have absolutely no issues with that. My problem is that the way the device is engineered makes it completely useless in my home. The panel is wonderfully thin and can fit quite flush to the wall. Because of that design, the "guts" of the tv are in a large, toaster sized box that connects to the panel by a thin cable. This drastically limits how this tv is used. It's fine if you have a console underneath to hide the box, but not every installation is like that. In my case the panel needed to be mounted high on a wall in the great room about 25 feet from the equipment stack. I have no desire to pay a monthly fee for some nonsensical pre-curated group of images that have nothing to do with the theme and decor of the house. Loading any of my personal images (despite being a long-time user of Photoshop) proved too cumbersome and technically flawed. While this tv probably works for most people, incorporating it into a truly custom installation just isn't possible. If you want to impress people with a fake art gallery of generic images and have a console right under the mounting point this may be ideal. It's just not designed for specialized installations. This now sits in the box in the garage
Value
2
Response from Samsung USBy Samsung Specialist, November 5, 2025
WillG4,
Thanks for sharing your review of Samsung’s Frame TV. We appreciate your feedback and will be sure to pass it along to the appropriate teams.
Should you need assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your review of Samsung’s Frame TV. We appreciate your feedback and will be sure to pass it along to the appropriate teams.
Should you need assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tv
on August 22, 2025
Posted by: Frosty
[This review was collected as part of a promotion.] I use my tv for streaming, and gaming. Crystal clear picture. It has a feature to be able to play certain games like fortnite without a console. I like the smart hub box that it came with to be able to hook all my devices to it. It takes a minute to learn all the different features but once you get the hang of it, you will love it
Value
5
Written by a customer while visiting Samsung US