Customer reviews from Samsung US
Samsung - 55 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
112
4 Stars
24
3 Stars
3
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for Samsung - 55 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
This tv really looks like a painting
on May 21, 2025
Posted by: JohnnyG
[This review was collected as part of a promotion.] Love this tv . Really cool that its like a painting when its off . The quality is great and design is very nice with the bezels . I thought the sounds will be compromised but its not . An excellent purchase .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So glad we chose the Frame
on August 26, 2025
Posted by: FanOfTheFrame
[This review was collected as part of a promotion.] Wouldn't even consider another television. The Frame compliments the look of placing our new TV above our traditional fireplace. Very elegant, but at the same time adding a modern accent with the various art pieces displayed. Crystal clear sharpness makes makes it a delitful addition to our home. Especially nice is it's ease of integrating our Alexa system allowing us to search channels and genres at whim.
Wouldn't even consider another television.
Wouldn't even consider another television.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung pushes content I don't want
on October 14, 2025
Posted by: sherry
[This review was collected as part of a promotion.] I bought The Frame to have a good TV, to be able to stream, and to have the benefit of the art display. It was a huge surprise that Samsung constantly pushes horrible content - cartoons and lots of other programming I don't ever want to see. It is virtually impossible to get rid of it. I had no idea this was anything but a regular TV with an art display when I bought it. Be forewarned.
Value
2
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
sherry,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
3
Frame TV Review
on October 14, 2025
Posted by: Cassie
[This review was collected as part of a promotion.] Every month or so the TV just turns itself on in the middle of the night. The remote is no where near the tv when it happens.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 15, 2025
Cassie,
It’s unfortunate to hear that your TV is powering on by itself. There are a few things that could be triggering this, and we recommend checking the following:
1. Check the One Connect Cable – Ensure the cable is not damaged, pinched, or bent. A damaged cable can send false signals to the TV, causing power issues.
2. Power On with Mobile – TVs connected to SmartThings or other smart devices can turn on automatically if triggered by signals from a mobile device. Go to: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile and set this to Off if you don’t want the TV waking due to network activity.
3. Timers & External Device Settings –
• Sleep Timer or On Timer: Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings and make sure no power timers are enabled.
• Anynet+ (HDMI-CEC): This feature allows HDMI-connected devices to control the TV. If a device powers on, it may also power on the TV. To disable: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Update firmware, if possible: Settings > Support > Software Update > Update Now
If the issue persists, try unplugging the TV and One Connect Box for 30 seconds, then reconnect. If that doesn't help, please contact Samsung Support so we can investigate further. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
It’s unfortunate to hear that your TV is powering on by itself. There are a few things that could be triggering this, and we recommend checking the following:
1. Check the One Connect Cable – Ensure the cable is not damaged, pinched, or bent. A damaged cable can send false signals to the TV, causing power issues.
2. Power On with Mobile – TVs connected to SmartThings or other smart devices can turn on automatically if triggered by signals from a mobile device. Go to: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile and set this to Off if you don’t want the TV waking due to network activity.
3. Timers & External Device Settings –
• Sleep Timer or On Timer: Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings and make sure no power timers are enabled.
• Anynet+ (HDMI-CEC): This feature allows HDMI-connected devices to control the TV. If a device powers on, it may also power on the TV. To disable: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Update firmware, if possible: Settings > Support > Software Update > Update Now
If the issue persists, try unplugging the TV and One Connect Box for 30 seconds, then reconnect. If that doesn't help, please contact Samsung Support so we can investigate further. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing!
on November 26, 2025
Posted by: OmahaJeff
[This review was collected as part of a promotion.] I didn't think a TV could produce such an amazing picture. Im absolutely floored by the rich colors and quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tv
on December 20, 2025
Posted by: Hatlady
[This review was collected as part of a promotion.] Wow, what a wonderful television. The color is outstanding, the sound is perfect even without a soundbar, but the most important thing to me was the fact that it became a work of art when it is off. I purchased a gorgeous frame for it and now I have master pictures over my sofa. I change them daily according to holidays and what I want to view. I am over the moon with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best thing i have had in a long time.
on April 14, 2025
Posted by: Washingwindows95
[This review was collected as part of a promotion.] I would recommend this product to anyone looking for a dependable and reliable tv i really am an actual customer this is not an ai making things up and i being truly sincere in saying you will be extremely happy with this tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a fabulous picture.
on April 21, 2025
Posted by: Smalls
[This review was collected as part of a promotion.] Streaming,movies,games are all so clear. Color is amazing.
Value
5
Written by a customer while visiting Samsung US