Customer reviews from Samsung US
Samsung - 55 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
112
4 Stars
24
3 Stars
3
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for Samsung - 55 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
1
Interface is good
on February 12, 2026
Posted by: melis
from chicago
Looks more like a screen saver than a picture.
Viewing quality, just ok. Would not buy again.
Viewing quality, just ok. Would not buy again.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, February 12, 2026
melis,
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 15, 2026
Posted by: KING B
from Atlanta, GA
[This review was collected as part of a promotion.] I love this TV it still amazes people years later!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 16, 2026
Posted by: Joe Twiddy
from Wakiki, Hi
[This review was collected as part of a promotion.] Love the seamless transition from art to tv. You will not be disappointed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 17, 2026
Posted by: Bobm
[This review was collected as part of a promotion.] It's a good product. Everyone will enjoy this product in your home
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 17, 2026
Posted by: Starfire
[This review was collected as part of a promotion.] Worth buying excellent sound and pictures quality
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Picture Frame features...
on February 17, 2026
Posted by: noangeles_15
from Trenton, NJ
[This review was collected as part of a promotion.] Love the product, this is my third "the frame TV" it's a nice display specially if it's off.. love the interface, but the remote is quite annoying due to unresponsive often, quite slow, but the TV is topnotch. I highly recommended it even it's quite expensive..
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the art / photo mode on standby
on February 17, 2026
Posted by: StoA
[This review was collected as part of a promotion.] Love this TV. Having it show art or photos when on standby is a game changer for us. Way better than a blank black screen.
Written by a customer while visiting Samsung US
Customer Rating
5
Premium design with impressive picture quality
on February 17, 2026
Posted by: Anonymous
from Miami Fl
[This review was collected as part of a promotion.] I have been really enjoying the Frame Pro 65 so far. The picture quality is sharp, bright, and consistent across different types of content. The design looks clean and premium, and Art Mode truly makes the TV feel like part of the room rather than just a screen. Setup was quick and easy, and the overall experience has been smooth and reliable. It feels like a well built, high quality TV and I am very satisfied with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US