Customer reviews from Samsung US
Samsung - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.7
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
43
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
1
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for Samsung - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
It’s a great product and super reliable
on August 1, 2025
Posted by: SimplyHappy247
[This review was collected as part of a promotion.] The frame has a prominent location in our living room, and we use it primarily to display the artwork. We subscribed to the wide variety of artwork available, and has often become a focal point and a center of conversation concerning the specific art being displayed. We just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect TV for living room
on August 12, 2025
Posted by: Sridharps1992
[This review was collected as part of a promotion.] Looks like a picture frame, works great with its smart AI features, saves energy and delivers a great experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Frame 50 inch
on July 20, 2025
Posted by: Gizmoman
[This review was collected as part of a promotion.] While the tv is nice it is not much different from any other TV with the same specs so a little over priced just so you can have a frame. I have this tv for 2 weeks now and the art software package still does not work after resetting everything. A little disappointed in Samsung support who has not been able to fix this
Value
3
Response from Samsung USBy Samsung Specialist, July 21, 2025
Gizmoman,
Thank you for your feedback on the Samsung Frame TV. If something isn’t meeting your expectations, we’d be happy to review it further and offer support with adjustments or troubleshooting.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thank you for your feedback on the Samsung Frame TV. If something isn’t meeting your expectations, we’d be happy to review it further and offer support with adjustments or troubleshooting.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Improve the user upload process
on May 31, 2025
Posted by: Czorche
[This review was collected as part of a promotion.] The frame works great but in order for your own photos to look good they have to be in a perfect dimension before they are uploaded. Would be nice if the TV was smart enough to have some resize options after upload.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Perfect
on July 30, 2025
Posted by: MikeNY120
[This review was collected as part of a promotion.] This was the perfect choice for our basement entertaining space. It was the perfect size for over the fireplace and the artwork makes for an outstanding look while entertaining. The TV picture is outstanding for family movie night or just casual viewing. We spent a good deal of time looking for the right TV for the space and are very happy with our purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Major Buyers Remorse
on June 20, 2025
Posted by: Jodels
[This review was collected as part of a promotion.] The color is just so-so. I upgraded from a 20yo TV that was way more vibrant. Also, 4 days after mounting the TV, a white light appeared in the bottom left corner. I had to have it serviced/ most of the TV replaced within weeks of getting it. All in all, I'm underwhelmed.
Value
3
Response from Samsung USBy Samsung Specialist, June 23, 2025
Jodels,
Thanks for sharing your experience having your Samsung Frame TV serviced. We hope the issue has been fully resolved.
Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams.
If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your experience having your Samsung Frame TV serviced. We hope the issue has been fully resolved.
Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams.
If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
T&C updates useless
on August 1, 2025
Posted by: Mike C
from Jacksonville FL
T&C updates cause TV not to work. Buyer beware of Samsungs poor management of TV after purchase. You are required to activate a Samsung account and are at their mercy of the units operation
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, August 1, 2025
Hi Mike C,
Thanks for sharing your review of Samsung’s Frame TV. We appreciate your feedback and will be sure to pass it along to the appropriate teams.
If there’s anything we can ever assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your review of Samsung’s Frame TV. We appreciate your feedback and will be sure to pass it along to the appropriate teams.
If there’s anything we can ever assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
It's Great, but....
on July 25, 2025
Posted by: Pattman
[This review was collected as part of a promotion.] Great TV! Lots of customizations and options. My only issue is the "blues"... When I'm watching a show and let's say it's in a club setting. When the blue lights radiate onto a person, the blue color has an overpowering color on the skin of the people. It can become very annoying in some circumstances... Other than that, a wonderful TV!
Value
4
Response from Samsung USBy Samsung Specialist, July 25, 2025
Hi Pattman,
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
We also recommend adjusting Color Booster Pro under Expert Settings. It uses AI to enhance each scene with deeper color, richer detail, and more lifelike vibrancy in real time.
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
We also recommend adjusting Color Booster Pro under Expert Settings. It uses AI to enhance each scene with deeper color, richer detail, and more lifelike vibrancy in real time.
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US