Customer reviews from Samsung US
Samsung - 43 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
71
4 Stars
15
3 Stars
3
2 Stars
2
1 Star
4
88%of customers recommend this product.
(
28 out of
32)
Customer Reviews for Samsung - 43 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
1
Horrid!
on August 24, 2025
Posted by: Amy1
Bought 3! No mounting equipment in any despite it being advertised.
Response from Samsung USBy Samsung Specialist, August 25, 2025
Amy1,
We're sorry to hear of this. The included Slim Fit Wall Mount is a two-piece bracket, included in the box along with the remote, cables, and other accessories (all packaged together in a bag). If you have any trouble locating it, please call us at 1-800-SAMSUNG for assistance.
You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We're sorry to hear of this. The included Slim Fit Wall Mount is a two-piece bracket, included in the box along with the remote, cables, and other accessories (all packaged together in a bag). If you have any trouble locating it, please call us at 1-800-SAMSUNG for assistance.
You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t get it.
on August 19, 2025
Posted by: LloydMK
from San Francisco
Couldn’t believe the poor quality of the picture. I seen all these great reviews and went for it but boy what a mistake. It’s not exactly a cheap tv so if you’re looking for a cheap tv in a nice picture frame then by all means waste your money.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, August 20, 2025
Hi LloydMK,
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on November 23, 2025
Posted by: Kyle b
Terrible product impossible to actually watch tv with a million different connections and constant freezing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, November 24, 2025
Kyle b,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tv
on August 22, 2025
Posted by: Frosty
[This review was collected as part of a promotion.] I use my tv for streaming, and gaming. Crystal clear picture. It has a feature to be able to play certain games like fortnite without a console. I like the smart hub box that it came with to be able to hook all my devices to it. It takes a minute to learn all the different features but once you get the hang of it, you will love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing piece of art
on August 22, 2025
Posted by: Samsungal
[This review was collected as part of a promotion.] I couldn't be happier with my TV. My wife and family love the fact that although it takes a huge part of the wall it actually a piece of art. We subscribed to the Samsung art membership which was free for a few months and we change it all the time to match the season or holiday. The remote it easy to use and charges itself through solar and of course Samsung warranty is the best solid choice there is. So dont just buy a TV but a piece of art
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The picture quality is the best,
on August 22, 2025
Posted by: jamesdinla
[This review was collected as part of a promotion.] The quality is awesome, slim and lightweight, easy setup and the sound is good, I'm using a Samsung sound bar for theater sound and it's amazing. The TV itself is so easy for me to use and the ease of wireless connection I can use my Samsung phone with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart.. modern., nice
on April 14, 2025
Posted by: Elicea
from Atlanta GA
Perfect tv outside and inward technology upgrade AI
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great
on April 17, 2025
Posted by: mpani
from Wilton
[This review was collected as part of a promotion.] TV looks great. I don’t think much has changed from the 2024 model (besides the AI stuff which seems pretty irrelevant) but it’s a nice-looking TV. Setup was easy, the OS is easy to use, and it works very well in our bright room. The 50 inch might have fit in the spot but I am happy with the smaller size because it’s more convincing as a photo. I waited to buy the bezel til we got the tv and to be honest I think it looks fine without it. I liked that the mount came with it. The matte screen is great for our bright living room. No clue on the video game oriented features (144 Motion Xcelerator)
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, April 17, 2025
Hi mpani,
Thank you for your review! We’re thrilled to hear Art Mode is transforming your Frame TV into a captivating piece of art. With access to a curated collection of masterpieces or the ability to upload your own, it’s the perfect addition to any room. We appreciate you choosing Samsung.
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Specialist
Thank you for your review! We’re thrilled to hear Art Mode is transforming your Frame TV into a captivating piece of art. With access to a curated collection of masterpieces or the ability to upload your own, it’s the perfect addition to any room. We appreciate you choosing Samsung.
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Specialist
Written by a customer while visiting The Insiders
