Customer reviews from Samsung US
Samsung - 65” Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
5
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
32
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for Samsung - 65” Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
Samsung Frame TV Pro 65" - Pretty Good So Far
on April 28, 2025
Posted by: JMS7
from Los Angeles, CA
We've had this TV for a little over two weeks at the time of writing this review. For the casual watcher, the television looks and sounds great. We've had zero issues with the wireless OneConnect box (it is located inside our wooden media console directly beneath the TV). My only complaint is we've had a few issues with the TV's user interface (which is directly on the TV's software, not the OneConnect box) either freezing up or completely crashing. To fix, we've had to unplug the TV for a few seconds and plug it in again. Not incredibly annoying, but worrisome that we've had to do it twice in two weeks.
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, April 28, 2025
Hi JMS7,
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wireless Connect Box makes this worth it.
on May 15, 2025
Posted by: extrasaltytofu
At this point, realistically, you can get the same display quality and ambient picture mode on many TVs. So why The Frame? I've always liked the idea of The Frame ever since I saw it in a friend's house, but I wasn't impressed by the picture quality - when actually using it as a TV, it seemed dim and very washed out. When I heard about The Frame Pro, I figured I would give it a shot.
I'm very happy with the display quality (it's finally up to par/better than many TVs in this price range), and the Art mode works as I expected it to.
What has really makes it worth it in use is the wireless connect box. I glossed over this feature when I first did my research, figuring it was just a nice to have, but in practice, this is actually a game changer. It makes the display feel like an actual display, not a TV, as after it's mounted, you basically never have to interact with the physical unit again - all connectivity can happen where you want it. Tucked into a drawer, right next to your router, etc. With this feature alone, it turns the TV into a real wireless smart screen. Now when I look into alternatives, they all seem like nice, comparable TVs - but this one stands apart for the wireless connect box. It is a bit expensive, but with all of the features (amazing picture quality, seamless wall mount design, and wireless connect box), I expect to love this for more than a decade. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant, subtle and everything we needed
on May 13, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] The Samsung frame is perfect for our family of four. The display makes movie nights stunning, while the art mode turns out living room into a stylish Gallery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great t.v.
on May 7, 2025
Posted by: Ilovemytv
[This review was collected as part of a promotion.] Moviesawesome great features, sound ,and quality, great price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The artwork is the best feature
on May 9, 2025
Posted by: Kdan1234
[This review was collected as part of a promotion.] So, looking at the paintings show up on the screen his breathtaking. It's like being there with the painting. More than once I have wanted to reach out and touch the paint. The quality of the image is stunning. Really love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Frame Pro 2025
on April 24, 2025
Posted by: TECHNOLOGYFORDUMMIES
[This review was collected as part of a promotion.] The Frame Pro is incredible !!
"For 33 years, my living room has remained a formal space—never once did I consider adding a TV. Yet, for years, my grown children have turned down my invitations, insisting, 'No big screen TV? No sports events? Then count us out!'"
"For 33 years, my living room has remained a formal space—never once did I consider adding a TV. Yet, for years, my grown children have turned down my invitations, insisting, 'No big screen TV? No sports events? Then count us out!'"
"The 65-inch Frame Pro has completely transformed my home entertainment experience—its technology is truly remarkable. The Frame Pro 2025 delivers bright, vivid digital art, seamlessly transitioning into a stunning TV with movie-theater quality visuals. The Easy-Connect wireless box was up and running within minutes, making setup effortless.
We’re loving everything from local TV and movies to baseball and the NBA playoffs—and we can’t wait for football season!"
We’re loving everything from local TV and movies to baseball and the NBA playoffs—and we can’t wait for football season!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product it have amazing features.
on April 21, 2025
Posted by: princessA631
[This review was collected as part of a promotion.] I use my samsung TV, to watch YouTube, Movies Play in my Ps5 or my Ninetendo Switch. I'm in love with this product I'm gonna keep saying I'll never gonna change samsung product for any other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Experience
on April 21, 2025
Posted by: ExcellentTV
[This review was collected as part of a promotion.] Watching movies, sports, and gaming on this TV is a delight. The colors pop, motion is fluid, and the anti-glare coating works well in well-lit rooms. The minimalist design blends seamlessly into any living space, and the Art Mode is a nice touch for décor.
#Brilliant 4K Neo QLED Display:
Quantum Mini-LED backlighting offers deep blacks, vibrant colors, and excellent contrast, even in bright rooms.
Quantum Mini-LED backlighting offers deep blacks, vibrant colors, and excellent contrast, even in bright rooms.
#120Hz Refresh Rate & AI Upscaling:
Smooth motion for sports and gaming, with AI-enhanced upscaling for sharper lower-resolution content.
Smooth motion for sports and gaming, with AI-enhanced upscaling for sharper lower-resolution content.
#Slim, Frame-like Design:
Ultra-thin bezels and customizable frames make it look like a piece of art when not in use (Art Mode).
Ultra-thin bezels and customizable frames make it look like a piece of art when not in use (Art Mode).
Value
5
Written by a customer while visiting Samsung US