Customer reviews from Samsung US
Samsung - 50 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
318
4 Stars
40
3 Stars
11
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
130 out of
136)
Customer Reviews for Samsung - 50 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Jeffrey
on February 17, 2026
Posted by: Jeffrey
[This review was collected as part of a promotion.] great TV I love it it's an excellent TV is very good with the resolution brightness Clarity contrast and upscale your grade
Written by a customer while visiting Samsung US
Customer Rating
5
Movie theater
on February 17, 2026
Posted by: Mikey24324
[This review was collected as part of a promotion.] Like being at a theater. Beautiful picture and volume
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my OLED that zI had before this model
on February 17, 2026
Posted by: GlenS
from Springfield MO
[This review was collected as part of a promotion.] Best picture with next Gen tuner and out side antenna. Also I have 1 gig fiber internet direct wired connection from router to to tv. That gives the best picture quality possible.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome loving products
on February 17, 2026
Posted by: Grilldaddy92
from Connersville indiana
[This review was collected as part of a promotion.] Great product I love it 😀 😍 ❤️ everything is smooth and clear brightness is set to your presence the contrast and resolution make it so vivid great upscaling.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice tv
on February 17, 2026
Posted by: David B
from Desoto TX
[This review was collected as part of a promotion.] It has a nice picture quality, the volume is not that great.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, February 17, 2026
David B,
Thank you for choosing the Samsung QN90F TV and for sharing your feedback. If the overall volume seems low, there are several settings and features you can adjust to improve your sound experience:
Volume Features to Check:
• Auto Volume: Automatically balances volume when switching channels or inputs. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume
• Sound Modes: Choose from preset sound profiles to better suit your preferences: Settings > All Settings > Sound > Sound Mode
• AI Mode Settings: Enable AI Mode to let your TV analyze your environment and content, optimizing sound in real time. This includes:
o Adaptive Sound
o Active Voice Amplifier (AVA) – Raises dialogue levels when ambient noise is detected
o Adaptive Volume
Go to: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Also Check:
• External Devices: If you're using a cable box, streaming device, Blu-ray player, or game console, make sure the volume on those devices isn’t turned down. Also verify that all cables are properly connected and try reseating them.
• Software Update: Make sure your TV is running the latest firmware for the best audio performance: Settings > Support > Software Update > Update Now
If you’ve tried these adjustments and are still experiencing low audio, feel free to reach out to Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’
~ Samsung Specialist
Thank you for choosing the Samsung QN90F TV and for sharing your feedback. If the overall volume seems low, there are several settings and features you can adjust to improve your sound experience:
Volume Features to Check:
• Auto Volume: Automatically balances volume when switching channels or inputs. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume
• Sound Modes: Choose from preset sound profiles to better suit your preferences: Settings > All Settings > Sound > Sound Mode
• AI Mode Settings: Enable AI Mode to let your TV analyze your environment and content, optimizing sound in real time. This includes:
o Adaptive Sound
o Active Voice Amplifier (AVA) – Raises dialogue levels when ambient noise is detected
o Adaptive Volume
Go to: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Also Check:
• External Devices: If you're using a cable box, streaming device, Blu-ray player, or game console, make sure the volume on those devices isn’t turned down. Also verify that all cables are properly connected and try reseating them.
• Software Update: Make sure your TV is running the latest firmware for the best audio performance: Settings > Support > Software Update > Update Now
If you’ve tried these adjustments and are still experiencing low audio, feel free to reach out to Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Neo qled 4k
on February 17, 2026
Posted by: Eddie
[This review was collected as part of a promotion.] Tv is a monster. Super quick menu surfing. Picture is insane. Sound at 20 to 25 is loud maxing out at 100. Hdmi 2.1 gaming ready. You can mirror your samsung phone and tablet. Go ahead and pick one up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 17, 2026
Posted by: EddieS
from Westchester, NY
[This review was collected as part of a promotion.] Great picture, very nice TV happy with purchase would buy again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I love this TV!
on February 17, 2026
Posted by: Imdagramma
from Atlanta GA
[This review was collected as part of a promotion.] This TV has been the best purchase I've ever made! The best color, the best service, overall best quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US